Weston House Residential Home

Weston House Residential Home provides accommodation and personal care to up to 38 people, some of whom maybe living with dementia. At the time of this inspection Weston House Residential Home was supporting 30 people. The home had a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have a legal responsibility for meeting the requirements in the Health and Social Care Act and associated regulations about how the service is run.

People told us that they felt safe living at Weston House Residential Home. People felt that there was sufficient staff to meet their needs and that staff were available to spend time with them throughout the day. People received their medication as prescribed and people were protected from the risks of ill treatment or abuse. The provider followed safe recruitment procedures.

People had their health needs assessed and effective care plans in place to meet identified needs. People's needs were reviewed on a regular basis and they were involved with decisions about their care. People had access to a balanced diet and the environment had been adapted to suit peoples needs.

People felt that the staff team was caring and that they were encouraged to be independent. People felt they were treated with dignity and that their privacy was respected.

People had access to activities throughout the day and people knew how to raise a concern or complaint if needed. There was no one in receipt of end of life care at the time of inspection

Staff understood their roles and responsibilities and felt supported by the registered manager. Processes were in place to enable the registered manager to review the care provision and quality of care being provided.

The five questions we ask about services and what we found