Bradbury Lodge

At our last inspection we rated the service good. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

People were protected from abuse by staff that understood how to recognise and respond to concerns. People had risk assessments in place regarding their own safety and assessments were made of the environment. People were supported by sufficient staff. People received their medicine on time by staff deemed competent to administer. People lived in a clean home and improvements to the building were being made. Accidents and incidents were reviewed by both the manager and the provider's positive behaviour team.

Peoples care needs were assessed and reviewed. Staff received training relevant to their role and received additional training as and when someone presented with additional needs. People stated that they liked the food and the home supported a healthy diet. Staff reported they worked well together. People had access to health professionals. The building is currently being adapted due to the needs of the current group.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service support this practice.

People were treated with kindness. People were asked their views on the service. People's privacy was respected

People received care that was personalised. People had access to a complaints procedure and staff understood the complaints process. The service does not deliver end of life care

The provider has a clear vision for the service. People's care was audited alongside other aspects in the home, People had access to advocacy services. The provider reviewed its systems and processes and worked with other agencies, adopting local best practice when relevant.

Further information is in the detailed findings below

The five questions we ask about services and what we found