Rated Care Homes

Harefield Lodge

RI

Requires improvement

Rated on

Rating from the Care Quality Commission.

At a glance

  • 3 ratings

    Its last inspection moved it down from Good to Requires improvement.

  • 1 month

    since the latest rating was published.

  • 7 of 47

    rated care homes in Southampton are rated Requires improvement, like this one.

Harefield Lodge: inspection record

Care home, 7 beds, Southampton

Rated Requires improvement in September 2026, down from Good.

Harefield Lodge: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

Nearest rated Good or Outstanding: Greensleeves Residential Care Home (Good, less than 0.1 miles away) and White Lodge Rest Home (Good, 0.1 miles away).

Nearest care homes:

  1. G
    Greensleeves Residential Care Home Good, less than 0.1 miles away
  2. G
    White Lodge Rest Home Good, 0.1 miles away
  3. G
    Holmhurst Care Home Good, 0.2 miles away
  4. G
    Mayflower Court Good, 0.2 miles away
  5. G
    Holmhurst Care Home Good, 0.2 miles away

See all care homes in Southampton

See all care homes in Central Southampton

What inspectors found

From the Care Quality Commission's assessment published 18 September 2026 (assessment visit 20 July 2026). Quoted under the Open Government Licence.

Date of assessment: 23 July to 26 August 2026

The service is a care home providing support to people with a learning disability and autistic people. There were 6 people living in the home at the time of our inspection. We inspected all 33 quality statements. We inspected the service due to receiving information of concern relating to safe care and treatment.

  • Safe No rating
  • Effective Good
  • Caring Good
  • Responsive Good
  • Well-led No rating
Read the rest of CQC's summary

We found 2 breaches of regulations in relation to safe care and treatment and governance.

We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choice, independence, and good access to local communities which most people take for granted. We found people did not always receive care and support in accordance with the principles of this guidance.

There was missing information in some care plans, which put those people’s health and welfare at risk. Lack of future care planning was not in place. We found some concerns relating to cleanliness and fire safety, and recruitment was not always managed safely. Mental Capacity Assessments had not always been completed correctly and were not always in place. The provider’s internal monitoring systems failed to identify all of the concerns we found during this inspection and robust action had therefore not been taken to make improvements. The registered manager and provider were motivated to improve the service and started addressing these shortfalls during the inspection.

Staff were trained to raise and respond to safeguarding concerns both internally and to external agencies. The provider learned from incidents and action was taken to ensure improvements were made where needed.

There was a system in place for responding to concerns or complaints. A management team led the service which included a registered manager. Staff were able to raise concerns and told us managers were approachable and supportive.

  1. Safe

    No rating

    Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.

    At our last assessment we rated this key question good. At this assessment, the rating has changed to requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.

    The service was in breach of legal regulations related to safe care and treatment due to concerns in involving people to manage risks, management of safe environments, staffing, infection, prevention and control and medicines management.

  2. Effective

    Good

    Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

    At our last assessment we rated this key question good. At this assessment, the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

  3. Caring

    Good

    Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.

    At our last assessment we rated this key question good. At this assessment, the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.

  4. Responsive

    Good

    Responsive – this means we looked for evidence that the provider met people’s needs.

    At our last assessment we rated this key question outstanding. At this assessment the rating has changed to good. This meant people’s needs were met through good organisation and delivery.

  5. Well-led

    No rating

    Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.

    At our last assessment we rated this key question good. At this assessment, the rating has changed to requires improvement. This meant there were widespread and significant shortfalls in service leadership. Leaders and the culture they created did not assure the delivery of high-quality care.

    The service was in breach of legal regulation in relation to governance. The providers governance system failed to identify all the concerns we found during this inspection.

Questions to ask when you visit

  1. Safe was rated Requires improvement on 18 September 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
  2. Well-led was rated Requires improvement on 18 September 2026. Ask about changes in management and what has changed since the report.
  3. Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.

Registration details

Registered with the CQC since
What it provides
Care home service without nursing
Who it supports
Learning disabilities or autistic spectrum disorder, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

3 inspection reports, latest 16 April 2021. Latest assessment published 18 September 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider
Voyage 1 LimitedBrand: Voyage
Ownership type
Organisation
Companies House number
02215899 (opens Companies House)

Voyage 1 Limited runs 278 services in England, 76 of them in the South East. 239 are rated Good or Outstanding, 24 are rated Requires improvement or Inadequate and 15 have no rating yet.

Other services run by Voyage 1 Limited

  1. O
    1 Sheringham Avenue Outstanding. Care home, Enfield, London
  2. O
    23 Cecil Road Outstanding. Care home, Derbyshire, East Midlands
  3. O
    4 Pages Orchard Outstanding. Care home, Oxfordshire
  4. O
    Bewick House Outstanding. Care home, Darlington, North East

See all 278 services run by Voyage 1 Limited

Getting help from Southampton City Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions
Does Harefield Lodge provide nursing care?
No. The Care Quality Commission lists Harefield Lodge as a care home without nursing.
How many beds does Harefield Lodge have?
The Care Quality Commission's register lists 7 beds at Harefield Lodge.
When was Harefield Lodge last inspected?
The Care Quality Commission's latest rating for Harefield Lodge was published on 18 September 2026.
Who runs Harefield Lodge?
Harefield Lodge is run by Voyage 1 Limited. It runs 278 services in England, 76 of them in the South East.
What is Harefield Lodge's CQC rating?
Its overall rating from the Care Quality Commission is Requires improvement, published on 18 September 2026.

Contact

Address
6 Westwood Road, Portswood, Southampton, SO17 1DN Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

Nearest rated Good or Outstanding: Greensleeves Residential Care Home (Good, less than 0.1 miles away) and White Lodge Rest Home (Good, 0.1 miles away).

Nearest care homes:

  1. G
    Greensleeves Residential Care Home Good, less than 0.1 miles away
  2. G
    White Lodge Rest Home Good, 0.1 miles away
  3. G
    Holmhurst Care Home Good, 0.2 miles away
  4. G
    Mayflower Court Good, 0.2 miles away
  5. G
    Holmhurst Care Home Good, 0.2 miles away

See all care homes in Southampton

See all care homes in Central Southampton