Rated Care Homes

Greenfield House

RI

Requires improvement

Rated on

Rating from the Care Quality Commission.

At a glance

  • 3 ratings

    Its last inspection moved it down from Good to Requires improvement.

  • 3 years

    since the latest rating was published.

  • 48 of 231

    rated care homes in Staffordshire are rated Requires improvement, like this one.

Greenfield House: inspection record

Care home, 10 beds, Staffordshire

Rated Requires improvement in November 2023, down from Good.

Greenfield House: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

Nearest rated Good or Outstanding: Choices Housing Association Limited - 20 Dairy Close (Good, 0.1 miles away) and Abbey Court Care Home (Good, 0.3 miles away).

Nearest care homes:

  1. G
  2. RI
    Hen Cloud House Requires improvement, 0.2 miles away
  3. G
    Abbey Court Care Home Good, 0.3 miles away
  4. G
    Ladydale Care Home Good, 0.5 miles away
  5. G
    Treetops Court Care Home Good, 0.7 miles away

See all care homes in Staffordshire

See all care homes in Leek

About the service

From the Care Quality Commission's inspection report published 17 November 2023. Quoted under the Open Government Licence.

Greenfield House is a residential care home providing personal care to up to 10 people. The service provides support to adults with learning disabilities and autistic people who may also have physical disabilities, sensory impairments and/ or dementia. At the time of our inspection there were 7 people using the service; 5 people lived in the main building and 2 people lived in the flat, which was still part of the building. The flat had its own kitchen and living room and both people had their own separate bedrooms.

What inspectors found

Right Support Improvements were needed around regular environmental checks and repairs needed to be completed swiftly where safety concerns had been highlighted. On-going refurbishment was taking place in the home's communal areas and 1 person's bedroom needed redecorating to meet their sensory needs. People were able to access the communal areas of the home and had their own space. People were able to access a sensory room if they wanted to.

Read the rest of CQC's summary

The provider was considering a reduction in the maximum number of people the home was registered to support. This would allow for some changes to be made to the building which would aim to better support people who were living in the service to have more independence and achieve better outcomes. This would also be more reflective of the 'Right support, right care, right culture' guidance.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service did not always support this practice. Improvements were needed around recording of decision-making.

Right Care Improvements were needed around people's care plans and risk assessments. Improvements were needed to ensure robust governance systems identified areas for improvement and to make sure people's safety was maintained. Staff were kind and promoted people's dignity and privacy. Staff knew people and their care needs well.

Right Culture Improvements were needed to ensure people were empowered and their independence was promoted. People had recently started taking part in activities they enjoyed again. This had not been happening

regularly because of changes in staff, staff training and staffing levels. People were supported by staff who cared about their mental and physical well-being. The values of management supported a positive, open culture.

Questions to ask when you visit

  1. Safe was rated Requires improvement on 17 November 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
  2. Well-led was rated Requires improvement on 17 November 2023. Ask about changes in management and what has changed since the report.
  3. Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.

Registration details

Registered manager
Elizabeth Lomas
Registered with the CQC since
What it provides
Care home service without nursing
Who it supports
Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

6 inspection reports, latest 17 November 2023. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation

Staffordshire County Council runs 4 services, all in the West Midlands. 2 are rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 1 has no rating yet.

Other services run by Staffordshire County Council

  1. G
    Hawthorn House Good. Care home, Staffordshire
  2. G
    Willow Brook Respite at Douglas Road Good. Care home, Staffordshire
  3. –
    The Independence at Home Service Not yet rated. Home care, Staffordshire

Getting help from Staffordshire County Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Greenfield House provide nursing care?
No. The Care Quality Commission lists Greenfield House as a care home without nursing.
How many beds does Greenfield House have?
The Care Quality Commission's register lists 10 beds at Greenfield House.
When was Greenfield House last inspected?
The Care Quality Commission's latest rating for Greenfield House was published on 17 November 2023.
Who runs Greenfield House?
Greenfield House is run by Staffordshire County Council. It runs 4 services, all in the West Midlands.
What is Greenfield House's CQC rating?
Its overall rating from the Care Quality Commission is Requires improvement, published on 17 November 2023.

Contact

Phone
01538 385916
Address
Greenfields House, Springfield Road, Leek, ST13 6LQ Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

Nearest rated Good or Outstanding: Choices Housing Association Limited - 20 Dairy Close (Good, 0.1 miles away) and Abbey Court Care Home (Good, 0.3 miles away).

Nearest care homes:

  1. G
  2. RI
    Hen Cloud House Requires improvement, 0.2 miles away
  3. G
    Abbey Court Care Home Good, 0.3 miles away
  4. G
    Ladydale Care Home Good, 0.5 miles away
  5. G
    Treetops Court Care Home Good, 0.7 miles away

See all care homes in Staffordshire

See all care homes in Leek