The Grange
- Care home
- 19 beds
- No nursing
- Registered since 2022
- Central Southend-on-Sea, Southend-on-Sea, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Good in 2016, most recently Good in June 2026.
4 months
since the latest rating was published.
67 of 76
rated care homes in Southend-on-Sea are rated Good, like this one.
The Grange: inspection record
Rated Good in June 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Phoenix House Good, less than 0.1 miles away
- G Westcliff Lodge Limited Good, less than 0.1 miles away
- G Astral Lodge Residential Home Good, 0.1 miles away
- G Britannia Lodge Good, 0.1 miles away
- RI Sands Lodge Requires improvement, 0.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 23 June 2026 (assessment visit 9 June 2026). Quoted under the Open Government Licence.
Date of assessment: 11 June to 18 June 2026.
The Grange is a 'care home' providing accommodation and personal care for up to 19 people. People in care homes receive accommodation and personal care under one contractual agreement. CQC regulates both the premises, and the care provided, and both were looked at during this inspection. At the time of the inspection, 14 people were living at the service.
This unannounced inspection was completed to follow up on the last inspection completed in February 2026, when the service was rated requires Improvement and found to be in breach of legal regulations relating to safe care and treatment, premises and equipment, good governance, and fit and proper persons employed.
At this inspection, we found that improvements had been made since February 2026 to address the concerns identified at the previous inspection. The provider was no longer in breach of these regulations and evidence indicated that the improvements had been sustained over time and were being actively maintained through the service's governance and oversight processes.
Care and treatment was planned and delivered in a way which was intended to ensure people's safety and welfare. There were enough staff to meet people’s needs. Staff received the correct training and supervision to support people safely.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The registered manager had good oversight of the service, they had encouraged a culture of learning and development. There were systems in place to monitor and review care and people’s experience at the service.
- Safe Good
- Effective Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last inspection we rated this key question inadequate. At this inspection the rating has changed to good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last inspection we rated this key question requires improvement. At this inspection the rating has changed to good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this. -
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last inspection we rated this key question requires improvement. At this inspection the rating has changed to good. This meant people’s needs were met through good organisation and delivery. -
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last inspection we rated this key question requires improvement. At this inspection the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Mental Health, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Gemstone Properties Limited
- Ownership type
- Organisation
- Companies House number
- 04350947 (opens Companies House)
Gemstone Properties Limited runs 2 services in England, 1 of them in the East of England. 2 are rated Good or Outstanding.
Other services run by Gemstone Properties Limited
- G Aston House Good. Care home, East Sussex, South East
Getting help from Southend-on-Sea City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Southend-on-Sea City Council
- Ask for a care needs assessment
- Phone: 01702 215008 (choose option 5, then option 1)
- Support for carers
- Paying for care: Southend-on-Sea City Council
Checked on the council's website, November 2026.
Common questions
- Does The Grange provide nursing care?
- No. The Care Quality Commission lists The Grange as a care home without nursing.
- How many beds does The Grange have?
- The Care Quality Commission's register lists 19 beds at The Grange.
- When was The Grange last inspected?
- The Care Quality Commission's latest rating for The Grange was published on 23 June 2026.
- Who runs The Grange?
- The Grange is run by Gemstone Properties Limited. It runs 2 services in England, 1 of them in the East of England.
- What is The Grange's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 23 June 2026.
Contact
- Phone
- 01702 432064
- Address
- 122 Crowstone Road, Westcliff-on-sea, SS0 8LQ Map (opens Google Maps)
Compare nearby
- G Phoenix House Good, less than 0.1 miles away
- G Westcliff Lodge Limited Good, less than 0.1 miles away
- G Astral Lodge Residential Home Good, 0.1 miles away
- G Britannia Lodge Good, 0.1 miles away
- RI Sands Lodge Requires improvement, 0.1 miles away