Rated Care Homes

The Grange

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 4 ratings

    First rated Good in 2016, most recently Good in June 2026.

  • 4 months

    since the latest rating was published.

  • 67 of 76

    rated care homes in Southend-on-Sea are rated Good, like this one.

The Grange: inspection record

Care home, 19 beds, Southend-on-Sea

Rated Good in June 2026.

The Grange: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

  1. G
    Phoenix House Good, less than 0.1 miles away
  2. G
    Westcliff Lodge Limited Good, less than 0.1 miles away
  3. G
    Astral Lodge Residential Home Good, 0.1 miles away
  4. G
    Britannia Lodge Good, 0.1 miles away
  5. RI
    Sands Lodge Requires improvement, 0.1 miles away

See all care homes in Southend-on-Sea

See all care homes in Central Southend-on-Sea

What inspectors found

From the Care Quality Commission's assessment published 23 June 2026 (assessment visit 9 June 2026). Quoted under the Open Government Licence.

Date of assessment: 11 June to 18 June 2026.
The Grange is a 'care home' providing accommodation and personal care for up to 19 people. People in care homes receive accommodation and personal care under one contractual agreement. CQC regulates both the premises, and the care provided, and both were looked at during this inspection. At the time of the inspection, 14 people were living at the service.
This unannounced inspection was completed to follow up on the last inspection completed in February 2026, when the service was rated requires Improvement and found to be in breach of legal regulations relating to safe care and treatment, premises and equipment, good governance, and fit and proper persons employed.
At this inspection, we found that improvements had been made since February 2026 to address the concerns identified at the previous inspection. The provider was no longer in breach of these regulations and evidence indicated that the improvements had been sustained over time and were being actively maintained through the service's governance and oversight processes.
Care and treatment was planned and delivered in a way which was intended to ensure people's safety and welfare. There were enough staff to meet people’s needs. Staff received the correct training and supervision to support people safely.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The registered manager had good oversight of the service, they had encouraged a culture of learning and development. There were systems in place to monitor and review care and people’s experience at the service.

  • Safe Good
  • Effective Good
  • Responsive Good
  • Well-led Good
Read the rest of CQC's summary
  1. Safe

    Good

    Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last inspection we rated this key question inadequate. At this inspection the rating has changed to good. This meant people were safe and protected from avoidable harm.

  2. Effective

    Good

    Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
    At our last inspection we rated this key question requires improvement. At this inspection the rating has changed to good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

  3. Responsive

    Good

    Responsive – this means we looked for evidence that the provider met people’s needs.
    At our last inspection we rated this key question requires improvement. At this inspection the rating has changed to good. This meant people’s needs were met through good organisation and delivery.

  4. Well-led

    Good

    Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last inspection we rated this key question requires improvement. At this inspection the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.

Questions to ask when you visit

  1. Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
  2. Visit at different times of day, including a mealtime.

Registration details

Registered with the CQC since
What it provides
Care home service without nursing
Who it supports
Mental Health, Older People, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
04350947 (opens Companies House)

Gemstone Properties Limited runs 2 services in England, 1 of them in the East of England. 2 are rated Good or Outstanding.

Other services run by Gemstone Properties Limited

  1. G
    Aston House Good. Care home, East Sussex, South East

Getting help from Southend-on-Sea City Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does The Grange provide nursing care?
No. The Care Quality Commission lists The Grange as a care home without nursing.
How many beds does The Grange have?
The Care Quality Commission's register lists 19 beds at The Grange.
When was The Grange last inspected?
The Care Quality Commission's latest rating for The Grange was published on 23 June 2026.
Who runs The Grange?
The Grange is run by Gemstone Properties Limited. It runs 2 services in England, 1 of them in the East of England.
What is The Grange's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 23 June 2026.

Contact

Phone
01702 432064
Address
122 Crowstone Road, Westcliff-on-sea, SS0 8LQ Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. G
    Phoenix House Good, less than 0.1 miles away
  2. G
    Westcliff Lodge Limited Good, less than 0.1 miles away
  3. G
    Astral Lodge Residential Home Good, 0.1 miles away
  4. G
    Britannia Lodge Good, 0.1 miles away
  5. RI
    Sands Lodge Requires improvement, 0.1 miles away

See all care homes in Southend-on-Sea

See all care homes in Central Southend-on-Sea