Britannia Lodge
- Care home
- 15 beds
- Nursing care
- Registered since 2023
- Central Southend-on-Sea, Southend-on-Sea, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
13 months
since the latest rating was published.
67 of 76
rated care homes in Southend-on-Sea are rated Good, like this one.
Britannia Lodge: inspection record
Rated Good in September 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Astral Lodge Residential Home Good, less than 0.1 miles away
- G Phoenix House Good, 0.1 miles away
- G The Grange Good, 0.1 miles away
- G Westcliff Lodge Limited Good, 0.1 miles away
- G Meteor Rest Home Good, 0.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 23 September 2025 (assessment visit 19 August 2025). Quoted under the Open Government Licence.
Date of assessment 22 August until 29 August 2025.
This was the first assessment of the service since registering with a new provider.
Britannia Lodge is a nursing home registered to support up to 15 people. This includes older people, younger adults and people with mental health diagnosis. The service is in an adapted building set over 2 floors in the local community.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
Care and treatment was planned and delivered in a way which was intended to ensure people's safety and welfare. There were enough staff to meet people’s needs. People were cared for safely by staff who had been recruited and employed after appropriate checks had been completed. Staff received the correct training and supervision to support people safely. People were supported to take their medicines safely by staff who had the correct skills to support them.
Care was person-centred and promoted people’s well-being, communication needs, dignity, privacy and human rights. People were supported to have fluid and nutrition that met their needs and preferences. Health was monitored through regular checks and the involvement of the appropriate healthcare professionals. Referrals to appropriate health services were made promptly.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were supported to take part in activities they enjoyed and to access the community to build on wider social engagement. People were supported by staff who engaged with them in a kind and compassionate way.
The registered manager had good oversight of the service, they had encouraged a culture of learning and development. There were systems in place to monitor and review care and people’s experience at the service.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this service registered under a new provider. This key question has been rated good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this service registered under a new provider. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. This is the first assessment for this service under a new provider. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. This is the first assessment for this service under a new provider. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.This is the first assessment for this service under a new provider. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Shirley Hatten
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Mental Health, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Mr Muhammed Mobeen Mian Imtiaz
- Ownership type
- Individual
Mr Muhammed Mobeen Mian Imtiaz runs 4 services, all in the East of England. 4 are rated Good or Outstanding.
Other services run by Mr Muhammed Mobeen Mian Imtiaz
- G Abbottswood Lodge Residential Care Home Good. Care home, Southend-on-Sea
- G Kimberley Grace Care Home Good. Care home, Southend-on-Sea
- G Silversea Lodge Good. Care home, Southend-on-Sea
Getting help from Southend-on-Sea City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Southend-on-Sea City Council
- Ask for a care needs assessment
- Phone: 01702 215008 (choose option 5, then option 1)
- Support for carers
- Paying for care: Southend-on-Sea City Council
Checked on the council's website, November 2026.
Common questions
- Does Britannia Lodge provide nursing care?
- Yes. The Care Quality Commission lists Britannia Lodge as a care home with nursing.
- How many beds does Britannia Lodge have?
- The Care Quality Commission's register lists 15 beds at Britannia Lodge.
- When was Britannia Lodge last inspected?
- The Care Quality Commission's latest rating for Britannia Lodge was published on 23 September 2025.
- Who runs Britannia Lodge?
- Britannia Lodge is run by Mr Muhammed Mobeen Mian Imtiaz. It runs 4 services, all in the East of England.
- What is Britannia Lodge's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 23 September 2025.
Contact
- Phone
- 01702 433338
- Address
- 1 Ailsa Road, Westcliff-on-sea, SS0 8BJ Map (opens Google Maps)
Compare nearby
- G Astral Lodge Residential Home Good, less than 0.1 miles away
- G Phoenix House Good, 0.1 miles away
- G The Grange Good, 0.1 miles away
- G Westcliff Lodge Limited Good, 0.1 miles away
- G Meteor Rest Home Good, 0.1 miles away