RecoveryHub@EastLeeds

We found the following examples of good practice. We saw prominent and clear infection prevention control (IPC) signs which reminded everyone at the point of entry and throughout the home about procedures for infection control. The service also had installed air filtration systems through the building to promote cleaner, fresher air into the service.

We observed staff correctly wearing personal protective equipment (PPE). The service was very clean throughout. The registered manager completed daily checks to ensure everyone was wearing appropriate PPE.

The home was accessing regular testing for both staff and residents. All residents and staff were double vaccinated. The registered manager told us, "Every professional who comes has to show us proof of been double vaccinated."

Risks in relation to visitors had been assessed. We saw family were able to visit their loved ones. We saw POD visits were also in place and essential care givers were promoted to visit. We spoke to one person who said," My family call me every day, they live far away so they call me." The registered manager told us of the importance of communication especially during Covid. The service completed a weekly wellbeing call with families with support from outside professionals and the registered manager where applicable to ensure all families received the same information about the service and any updates.

The five questions we ask about services and what we found