Rated Care Homes

Glenfield Woodlands Care Home

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 5 ratings

    Its last inspection improved it from Requires improvement to Good.

  • 17 months

    since the latest rating was published.

  • 71 of 90

    rated care homes in Leicester are rated Good, like this one.

Glenfield Woodlands Care Home: inspection record

Care home, 17 beds, Leicester

Rated Good in May 2025, up from Requires improvement.

Glenfield Woodlands Care Home: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

  1. G
    Waring Close Good, 0.3 miles away
  2. G
    Willow House Good, 0.4 miles away
  3. G
  4. G
    The Chantry Good, 0.5 miles away
  5. G

See all care homes in Leicester

See all care homes in Beaumont Leys

What inspectors found

From the Care Quality Commission's assessment published 12 May 2025 (assessment visit 5 March 2025). Quoted under the Open Government Licence.

Date of assessment:14 and 15 April 2025. The service is a residential service providing support to older people living with dementia, mental health conditions, and physical disabilities. The provider was previously in breach of the legal regulations in relation to dignity and respect, safe care and treatment, and good governance. Improvements were found at this assessment and the provider was no longer in breach of these regulations.

  • Safe Good
  • Effective Good
  • Caring Good
  • Responsive Good
  • Well-led Good
Read the rest of CQC's summary

The provider had a good learning culture and people could raise concerns. Managers investigated incidents thoroughly. People were protected and kept safe. Staff understood and managed risks. The facilities and equipment met people’s needs, were clean and well-maintained and any risks mitigated. There were enough staff with the right skills, qualifications and experience. Managers made sure staff received training and regular appraisals to maintain high-quality care. Staff managed medicines well and involved people in planning any changes. Staff made sure people understood their care and treatment to enable them to give informed consent. Staff involved those important to people took decisions in people’s best interests where they did not have capacity. Staff responded to people in a timely way. The provider supported staff well-being. Staff provided information people could understand. People knew how to give feedback and were confident the provider took it seriously and acted on it. Leaders and staff had a shared vision and culture based on listening, learning and trust. Leaders were visible, knowledgeable and supportive. Managers worked with the local community to deliver the best possible care and were receptive to new ideas. There was a culture of continuous improvement with staff given time and resources to try new ideas.

  1. Safe

    Good

    Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question Requires Improvement. At this assessment the rating has changed to Good. This meant people were safe and protected from avoidable harm.

    The provider was previously in breach of the legal regulation in relation to safe care and treatment. Improvements were found at this assessment and the provider was no longer in breach of this regulation.

  2. Effective

    Good

    Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

    At our last assessment we rated this key question Requires Improvement. At this assessment the rating has changed to Good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

    The provider was previously in breach of the legal regulation in relation to dignity and respect. Improvements were found at this assessment and the provider was no longer in breach of this regulation.

  3. Caring

    Good

    Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.

    At our last assessment we rated this key question Good. At this assessment the rating has remained Good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.

  4. Responsive

    Good

    Responsive – this means we looked for evidence that the provider met people’s needs.

    At our last assessment we rated this key question Good. At this assessment the rating has remained Good. This meant people’s needs were met through good organisation and delivery.

  5. Well-led

    Good

    Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.

    At our last assessment we rated this key question Requires Improvement. At this assessment the rating has changed to Good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.

    The provider was previously in breach of the legal regulation in relation to good governance. Improvements were found at this assessment and the provider was no longer in breach of this regulation.

Questions to ask when you visit

  1. Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
  2. Visit at different times of day, including a mealtime.

Registration details

Registered manager
Sharon Illson
Registered with the CQC since
What it provides
Care home service without nursing
Who it supports
Dementia, Mental Health, Older People, Physical Disability

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

11 inspection reports, latest 28 November 2023. Latest assessment published 12 May 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider
Holmwood Residential Care LimitedBrand: Pearlcare
Ownership type
Organisation
Companies House number
02353563 (opens Companies House)

Getting help from Leicester City Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Glenfield Woodlands Care Home provide nursing care?
No. The Care Quality Commission lists Glenfield Woodlands Care Home as a care home without nursing.
How many beds does Glenfield Woodlands Care Home have?
The Care Quality Commission's register lists 17 beds at Glenfield Woodlands Care Home.
When was Glenfield Woodlands Care Home last inspected?
The Care Quality Commission's latest rating for Glenfield Woodlands Care Home was published on 12 May 2025.
Who runs Glenfield Woodlands Care Home?
Glenfield Woodlands Care Home is run by Holmwood Residential Care Limited.
What is Glenfield Woodlands Care Home's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 12 May 2025.

Contact

Address
11 Holmwood Drive, Glenfield Woodlands, Glenfield, Leicester, LE3 9LG Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. G
    Waring Close Good, 0.3 miles away
  2. G
    Willow House Good, 0.4 miles away
  3. G
  4. G
    The Chantry Good, 0.5 miles away
  5. G

See all care homes in Leicester

See all care homes in Beaumont Leys