Five Rivers Living Residential Home
- Care home
- 50 beds
- No nursing
- Dementia care
- Registered since 2023
- Beaumont Leys, Leicester, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
Its last inspection improved it from Requires improvement to Good.
14 months
since the latest rating was published.
71 of 90
rated care homes in Leicester are rated Good, like this one.
Five Rivers Living Residential Home: inspection record
Rated Good in August 2025, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G The Chantry Good, 0.6 miles away
- G Glenfield Woodlands Care Home Good, 0.7 miles away
- G Synergy Leicester Care and Support Ltd Good, 0.7 miles away
- G Willow House Good, 0.9 miles away
- – Bellerose Manor Not yet rated, 0.9 miles away
What inspectors found
From the Care Quality Commission's assessment published 27 August 2025 (assessment visit 27 May 2025). Quoted under the Open Government Licence.
Date of assessment: 23 June 2025 to 8 July 2025. We visited the service unannounced on 25 June 2025 and announced on 26 June 2025.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
This inspection was carried out to review the quality of care and compliance with legal regulations. At the last inspection the service was in breach of regulations relating to person-centred care, dignity and respect, safe care and treatment, premises and equipment, governance, and staffing. At this inspection the service had improved and was no longer in breach of these regulations.
Substantial improvements had been made to all areas of the service. The registered manager and nominated individual (responsible for supervising the management of theservice) worked full-time at the service and were actively involved in all aspects of how it was run. A staff member said, “I have seen this home turnaround under the new leadership. They have put the hours in to make this home a success."
People received safe, dignified, care and support from well-trained, knowledgeable staff. There were always enough staff on duty to promptly meet people’s needs. Risks to people were understood and managed effectively to reduce the likelihood of harm. Staff knew how to safeguard people and protect their well-being.
Staff supported people to live healthy lives. Meals were nutritionally balanced and met people’s dietary needs. People were encouraged to be mobile, where possible, and to take part in activities and socialise with others. People made progress at the service, for example by gaining weight, walking, and improving their mental health.
The provider’s culture was based on openness and respect. The nominated individual and registered manager were committed to providing safe, high-quality, and compassionate care. They valued people, relatives, and staff and listened to their views. Regular audits were used to ensure all areas of the service were running effectively.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question required improvement. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.
The provider was previously in breach of the legal regulations in relation tosafe care and treatment and, premises and equipment. Improvements were found at this assessment and the provider was no longer in breach of these regulations.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question required improvement. At this assessment the rating has changed to good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
The provider was previously in breach of the legal regulation in relation tosafe staffing. Improvements were found at this assessment and the provider was no longer in breach of this regulation.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question required improvement. At this assessment the rating has changed to good. At our last assessment we rated this key question good. This meant people were supported and treated with dignity and respect and involved as partners in their care.
The provider was previously in breach of the legal regulation in relation todignity and respect. Improvements were found at this assessment and the provider was no longer in breach of this regulation.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.At our last assessment we rated this key question required improvement. At this assessment the rating has changed to good. This meant people’s needs were met through good organisation and delivery.
The provider was previously in breach of the legal regulation in relation toperson centred care. Improvements were found at this assessment and the provider was no longer in breach of this regulation.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question required improvement. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
The provider was previously in breach of the legal regulation in relation togood governance. Improvements were found at this assessment and the provider was no longer in breach of this regulation.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Durga Thapa
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 2 December 2023. Latest assessment published 27 August 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Richan Care (Midlands) Limited
- Ownership type
- Organisation
- Companies House number
- 14669031 (opens Companies House)
Getting help from Leicester City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Leicester City Council
- Ask for a care needs assessment
- Phone: 0116 454 1004, 24 hours a day, 7 days a week
- Support for carers
- Paying for care: Leicester City Council
Checked on the council's website, November 2026.
Common questions
- Does Five Rivers Living Residential Home provide nursing care?
- No. The Care Quality Commission lists Five Rivers Living Residential Home as a care home without nursing.
- How many beds does Five Rivers Living Residential Home have?
- The Care Quality Commission's register lists 50 beds at Five Rivers Living Residential Home.
- When was Five Rivers Living Residential Home last inspected?
- The Care Quality Commission's latest rating for Five Rivers Living Residential Home was published on 27 August 2025.
- Who runs Five Rivers Living Residential Home?
- Five Rivers Living Residential Home is run by Richan Care (Midlands) Limited.
- What is Five Rivers Living Residential Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 27 August 2025.
Contact
- Phone
- 0116 235 3806
- Address
- 12 Sangha Close, Leicester, LE3 9SW Map (opens Google Maps)
Compare nearby
- G The Chantry Good, 0.6 miles away
- G Glenfield Woodlands Care Home Good, 0.7 miles away
- G Synergy Leicester Care and Support Ltd Good, 0.7 miles away
- G Willow House Good, 0.9 miles away
- – Bellerose Manor Not yet rated, 0.9 miles away