Amesbury Abbey Care Home

Regular safety checks for other areas were also carried out such as fire alarms, moving and handling equipment and emergency lighting checks. External contractors were employed to service appropriate equipment.

People had their medicines as prescribed. We have made a recommendation about 'as required' medicines. Staff had their competence to administer medicines safely checked.

People were living in a home that was clean and the provider had systems in place to minimise infections. Staff had been trained on infection prevention and control and how to use personal protective equipment (PPE) safely. There was stock of PPE available to staff and visitors.

Staff had been trained on safeguarding and knew how to report any concerns. People told us they felt safe living at the service. People's risks had been identified and there were risk management plans in place. These were reviewed regularly by the nursing team.

The provider recruited staff safely making sure they carried out the necessary pre-employment checks. Staff had opportunities for meetings and welfare supervisions where they could discuss any concerns or worries.

There was no registered manager at the service but there was sufficient management cover. An interim manager was in place and additional managers employed by the provider were also based at the service. The provider was very visible at the home daily. People, relatives and staff knew who to approach with any concerns and were confident these would be addressed.

Quality monitoring was completed checking all areas of the service. Any identified improvements were allocated to staff to complete. The provider monitored the actions needed to make sure work was completed in a timely way. People's views were sought and action taken as a result of any feedback.