The Hadlows
- Care home
- 9 beds
- No nursing
- Registered since 2014
- Kent, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2017.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
332 of 445
rated care homes in Kent are rated Good, like this one.
The Hadlows: inspection record
Rated Good in October 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Overall | ||||||||||||
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Chestnut Lodge Care Home Good, 0.8 miles away
- G Tonbridge House Care Home Good, 1 mile away
- RI Barnes Lodge Requires improvement, 1.1 miles away
- G St Peters Row Delarue Close Good, 1.7 miles away
- G Hyllden Heights Care Home Good, 2 miles away
About the service
From the Care Quality Commission's inspection report published 5 October 2019. Quoted under the Open Government Licence.
The Hadlows is a residential care home providing personal care to seven people with an acquired brain injury. An acquired brain injury (ABI) is an injury caused to the brain since birth. An ABI can result in people having complex long-term problems affecting their personality, relationships and ability to lead an independent life. The service can support up to nine people.
What inspectors found
People said they were supported in the right way, so they could do the things that they wanted. This included cooking, gaining employment and visiting places of interest. People were encouraged to be independent and were involved in planning and cooking meals. Mealtimes were social occasions where people and staff sat together, and people helped with the preparation.
Read the rest of CQC's summary
Everyone said that staff knew them well and that they enjoyed talking to and spending time with them. Guidance was available for staff to follow about how to meet people's health, social and personal care needs.
People told us that staff reminded them to make sure they attended medical appointments. People's health needs were met through developing partnership working with a range of health care professionals. People continued to receive their medicines as prescribed.
Staff received ongoing training and support to ensure they had the necessary skills and knowledge to meet people's individual needs. People said there were always staff available to support them when they needed.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The service continued to be well led. Everyone benefitted from an open and inclusive culture where lessons were learned to provide good outcomes for people. One professional told us, "The whole team and particularly the registered manager, have been instrumental in providing a safe, responsive, empathic and client centred environment where my client has flourished".
Questions to ask when you visit
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Ewa Koziol
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 5 October 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Voyage 1 LimitedBrand: Voyage
- Ownership type
- Organisation
- Companies House number
- 02215899 (opens Companies House)
Voyage 1 Limited runs 278 services in England, 76 of them in the South East. 239 are rated Good or Outstanding, 24 are rated Requires improvement or Inadequate and 15 have no rating yet.
Other services run by Voyage 1 Limited
- O 1 Sheringham Avenue Outstanding. Care home, Enfield, London
- O 23 Cecil Road Outstanding. Care home, Derbyshire, East Midlands
- O 4 Pages Orchard Outstanding. Care home, Oxfordshire
- O Bewick House Outstanding. Care home, Darlington, North East
Getting help from Kent County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Kent County Council
- Ask for a care needs assessment
- Phone: 03000 41 61 61, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Kent County Council
Checked on the council's website, November 2026.
Common questions
- Does The Hadlows provide nursing care?
- No. The Care Quality Commission lists The Hadlows as a care home without nursing.
- How many beds does The Hadlows have?
- The Care Quality Commission's register lists 9 beds at The Hadlows.
- When was The Hadlows last inspected?
- The Care Quality Commission's latest rating for The Hadlows was published on 5 October 2019.
- Who runs The Hadlows?
- The Hadlows is run by Voyage 1 Limited. It runs 278 services in England, 76 of them in the South East.
- What is The Hadlows's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 5 October 2019.
Contact
- Phone
- 01732 770981
- Address
- 128-130 Hadlow Road, Tonbridge, TN9 1PA Map (opens Google Maps)
Compare nearby
- G Chestnut Lodge Care Home Good, 0.8 miles away
- G Tonbridge House Care Home Good, 1 mile away
- RI Barnes Lodge Requires improvement, 1.1 miles away
- G St Peters Row Delarue Close Good, 1.7 miles away
- G Hyllden Heights Care Home Good, 2 miles away