Normanhurst Nursing Home
- Care home
- 31 beds
- Nursing care
- Dementia care
- Registered since 2011
- Bexhill-on-Sea, East Sussex, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
First rated Requires improvement in 2016, most recently Good in October 2021.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
214 of 258
rated care homes in East Sussex are rated Good, like this one.
Normanhurst Nursing Home: inspection record
Rated Good in October 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Normanhurst Care Home Requires improvement, less than 0.1 miles away
- G Bay House Care Ltd Good, 0.1 miles away
- RI Arden House Residential Care Home Requires improvement, 0.1 miles away
- G St Nectans Residential Care Home Good, 0.1 miles away
- G Jubilee Court Good, 0.2 miles away
About the service
From the Care Quality Commission's inspection report published 21 October 2021. Quoted under the Open Government Licence.
Normanhurst Nursing home is a residential care home providing personal and nursing care to up to 31 people. At the time of our inspection there were 19 people living at the home. People had a range of nursing needs and some people were living with dementia.
What inspectors found
Quality assurance systems were not effective in identifying concerns. The service improvement plan needed improvement in order to be effective. Concerns that were raised around recording were actioned following the inspection by the manager and provider.
Read the rest of CQC's summary
Due to the COVID-19 pandemic, relative meetings had stopped. Relatives did not feel involved in the running of the home and told us their views were not regularly sought through other methods. However, relatives all told us they were kept up to date on how their loved ones were.
People told us they were happy with the care they received at the home. They told us they felt safe and well cared for. We observed that staff spoke to people with kindness and spent time with them. There were enough staff to support people. Relative views on staff were mixed.
Medicines were well managed and people's health needs were cared for. The home was very clean and infection control measures in place were effective.
Questions to ask when you visit
- Well-led was rated Requires improvement on 21 October 2021. Ask about changes in management and what has changed since the report.
- The last rating is 5 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
Registration details
- Registered manager
- Alison Bowles-Martin
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)10 inspection reports, latest 21 October 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Partnership
Mr David Lewis & Mrs Rohan Hebbes runs 2 services, all in the South East. 1 is rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Mr David Lewis & Mrs Rohan Hebbes
- RI Normanhurst Care Home Requires improvement. Care home, East Sussex
Getting help from East Sussex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at East Sussex County Council
- Ask for a care needs assessment
- Phone: 0345 60 80 191, 8am to 8pm, 7 days a week (including bank holidays)
- Contact adult social care online
- Support for carers
- Paying for care: East Sussex County Council
Checked on the council's website, November 2026.
Common questions
- Does Normanhurst Nursing Home provide nursing care?
- Yes. The Care Quality Commission lists Normanhurst Nursing Home as a care home with nursing.
- How many beds does Normanhurst Nursing Home have?
- The Care Quality Commission's register lists 31 beds at Normanhurst Nursing Home.
- When was Normanhurst Nursing Home last inspected?
- The Care Quality Commission's latest rating for Normanhurst Nursing Home was published on 21 October 2021.
- Who runs Normanhurst Nursing Home?
- Normanhurst Nursing Home is run by Mr David Lewis & Mrs Rohan Hebbes. It runs 2 services, all in the South East.
- What is Normanhurst Nursing Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 21 October 2021.
Contact
- Phone
- 01424 217577
- Address
- Brassey Road, Bexhill On Sea, TN40 1LB Map (opens Google Maps)
Compare nearby
- RI Normanhurst Care Home Requires improvement, less than 0.1 miles away
- G Bay House Care Ltd Good, 0.1 miles away
- RI Arden House Residential Care Home Requires improvement, 0.1 miles away
- G St Nectans Residential Care Home Good, 0.1 miles away
- G Jubilee Court Good, 0.2 miles away