Sheffield City Council - 136d Warminster Road Short Breaks

Sheffield City Council – 136d Warminster Road is a 'care home'. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulated both the premises and the care provided, and both were looked at during this inspection.

The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.

There was a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission (CQC) to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

At the last inspection in July 2016, the service was rated good. At this inspection we found the service remained good.

Medicines were administered safely and in line with safe medicines management procedures.

Staff were clear about the process for reporting accidents and incidents to the safeguarding authority to protect people from the risk of harm.

People who used the service were protected by the registered provider's robust recruitment policies and procedures.

Staff were provided with appropriate support through a programme of regular and on-going supervision and appraisal. Also, appropriate systems were in place to support staff with their training and development needs. Staff told us they felt very well supported by their line managers.

Staff told us they enjoyed working at this service. Regular staff meetings meant staff could make suggestions about how the service could be improved. Staff told us their views were always listened to.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

Staff liaised with other healthcare professionals as required if they had concerns about a person's health. People were supported by staff to eat a balanced diet and meet their health care needs.

People who used the service and their relatives made positive comments about the staff and told us they were treated with dignity and respect. The relationships between people who used the service and staff were warm and friendly. The atmosphere in the home was calm and relaxed.

People and their relatives were involved in the planning of their care and support, which included details of people's needs and preferences.

People and their relatives had no concerns but if they had were confident they would be listened to and dealt with.

There was an effective system of quality assurance in place. The registered manager carried out audits to identify where improvements could be made and acted on these to improve the service.

The five questions we ask about services and what we found