Tudor Gardens

Tudor Gardens provides accommodation and personal care for up to 15 people who require specialist support relating to their learning and physical disabilities. The home consists of three bungalows, each purpose built to accommodate five people. At the time of our inspection, there were 15 people living at Tudor Gardens. At the last inspection on 08 March 2016, the service was rated as Good. At this inspection we found the service remained Good.

A registered manager was in place. A manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Staff understood how to protect people from abuse and received regular training around how to keep people safe. Staff had been recruited following appropriate checks.

People received their medicines as prescribed to support their healthcare needs and there were enough staff to support them. People were supported to access other healthcare professionals when required and to maintain a healthy diet which reflected their choices and preferences.

Staff said on-going training was in place to ensure they had the skills to meet the needs of the people they supported. People's choices were listened to and staff understood they could only care for and support people who consented to their care.

People had positive relationships with staff, who they were comfortable around and we saw staff treated people with dignity and respect. Staff spoke warmly of the people they cared for and said they enjoyed their role.

Staff respected people's individuality and diversity and care files contained information about people's personal histories and people's preferences, so staff could consider people's individual needs when delivering their care.

The staff and the management team were approachable and people and relatives told us if they had any concerns they would be listened to and dealt with appropriately.

People told us they enjoyed living in the scheme and relatives spoke positively about the management team.

The provider ensured regular checks were completed to monitor the quality of the care that people

received. Areas identified for improvement were acted on.

Staff were supported by management team to provide a good service. The registered manager had a clear vision for the further development of the service and worked with other agencies to support the well-being of the people living at scheme.

The five questions we ask about services and what we found