Saivi House
Care home, Enfield, 5 beds
Good
Rated on
Rating from the Care Quality Commission.
Saivi House: inspection record
Rated Good in July 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 4 times since 2015. Rated Good in 2015, 2018, 2022 and July 2025.
It has been rated Good at every inspection since 2015. The latest rating was published 15 months ago.
How it compares locally
- One of 58 Good care homes in Enfield, out of 72 with a rating.
- Smaller than 9 in 10 care homes in Enfield.
What inspectors found
From the Care Quality Commission's assessment published 16 July 2025 (assessment visit 24 February 2025). Quoted under the Open Government Licence.
Saivi House is a ‘care home’ providing personal care and support to people with learning disabilities and/or autistic spectrum. At the time of the assessment, the service was supporting 4 people. This assessment has been completed following the Care Quality Commission (CQC) new approach to assessment; Single Assessment Framework. This was an unannounced assessment, which means the provider was not told an assessment was going to be starting beforehand. We conducted this assessment in response to concerns raised to both CQC and the local authority regarding management of the home, appropriate documentation, staffing levels and quality of care. There was also a local authority investigation into a safeguarding concern. We assessed a total of 32 quality statements from the safe, caring, effective, responsive and well-led key questions. During the inspection, we also did general observations and used the short observational framework for inspectors (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us. At our last assessment, we rated the home good across the 5 key questions of safe, effective, caring, responsive and well-led. At this assessment, we found the service remained good.
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. We found the provider was meeting the principles of this.
Read the full summary
Right Support:
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. The service did not use any form of restraint when people experienced periods of distress. Staff knew people well and had been trained in de-escalation techniques. Staff supported people to make decisions following best practice in decision-making. Staff communicated with people in ways that met their needs. Staff supported people with their medicines in a way that promoted their independence and achieved the best possible health outcome.
Right Care:
People received kind and compassionate care. Staff protected and respected people’s privacy and dignity. They understood and responded to their individual needs. Staff understood how to protect people from poor care and abuse. The service worked well with other agencies to do so. Staff had training on how to recognise and report abuse, and they knew how to apply it. The service had enough appropriately skilled staff to meet people’s needs and keep them safe.
Right Culture:
People received compassionate care that was tailored to their needs. Staff knew and understood people well and were responsive. Staff evaluated the quality of support provided topeople, involving the person, their families and other professionals as appropriate. Staff valued and acted upon people’s views.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 39 Doveridge Gardens, Palmers Green, London, N13 5BJ |
|---|---|
| Neighbourhood | Palmers Green, Enfield |
| Phone | 020 8245 7212 |
| Registered manager | Sanjaye Ramsaha |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 10 inspection reports, latest 17 December 2022 (opens the Care Quality Commission website) Latest assessment published 16 July 2025; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Saivan Care Services Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 05149576 (opens Companies House) |
Saivan Care Services Limited runs 5 services in London. 3 are rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Saivan Care Services Limited
- G Henley Lodge Care home, EnfieldGood
- G Keevan Lodge Care home, EnfieldGood
- RI Kellan Lodge Care home, EnfieldRequires improvement
- – Thor Lodge Care home, EnfieldNot yet rated
Nearest alternatives
- G Roland Residential Care Homes - 231 North Circular Road Care home, 0.2 miles awayGood
- G The Horizon Care home, 0.2 miles awayGood
- – Brook Water House Care home with nursing, 0.4 miles awayNot yet rated
- G The Conifers Healthcare Limited Care home with nursing, 0.5 miles awayGood
- G Devonshire Road Care home, 0.5 miles awayGood
Getting help from London Borough of Enfield
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Enfield
- Ask for a care needs assessment
- Phone: 020 8379 1001
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Enfield
Checked on the council's website, November 2026.
Common questions
- Does Saivi House provide nursing care?
- No. The Care Quality Commission lists Saivi House as a care home without nursing.
- How many beds does Saivi House have?
- The Care Quality Commission's register lists 5 beds at Saivi House.
- When was Saivi House last inspected?
- The Care Quality Commission's latest rating for Saivi House was published on 16 July 2025.
- Who runs Saivi House?
- Saivi House is run by Saivan Care Services Limited. It runs 5 services in London.
- What is Saivi House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 16 July 2025.