Ganarew House Care Home
- Care home
- 37 beds
- No nursing
- Dementia care
- Registered since 2011
- Herefordshire, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
8 ratings
First rated Good in 2015, most recently Good in August 2024.
2 years
since the latest rating was published.
62 of 81
rated care homes in Herefordshire are rated Good, like this one.
Ganarew House Care Home: inspection record
Rated Good in August 2024.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G The Orchard Good, less than 0.1 miles away
- G Whitchurch House Good, 1.5 miles away
- G The Elms Good, 2.9 miles away
- G The Orchards Good, 3.7 miles away
- O Hazelhurst Nursing Home Outstanding, 3.9 miles away
What inspectors found
From the Care Quality Commission's assessment published 19 August 2024 (assessment visit 13 May 2024). Quoted under the Open Government Licence.
Ganarew House is a residential care home providing accommodation and personal care to people aged 18 and over and specialises in caring for people living with dementia.
- Safe Good
Read the rest of CQC's summary
Date of assessment 13 May 2024 to 20 June 2024. This assessment was prompted by a notification of an incident following which a person using the service sustained a serious injury. This incident is subject to further investigation by CQC as to whether any regulatory action should be taken. As a result, this assessment did not examine the circumstances of the incident.
However, the information shared with CQC at the time regarding the incident indicated potential concerns about the management of risks. We had not received any other intelligence to suggest we needed to review additional quality statements. This assessment therefore only examined 3 quality statements relating to safety. The registered manager and staff team had taken action to reduce the risk of a similar incident occurring again in the future and no safety concerns were found during this assessment. Therefore, the service remains rated good.
The registered manager and staff team learnt from incidents and accidents and had a positive culture of safety based on openness and honesty. Staff assessed and mitigated risks to individuals and ensured the environment was safe. The provider had enough staff to ensure people’s safety and meet their needs. The registered manager and the staff team managed the risk of infection well and shared any concerns with appropriate agencies promptly.
-
Safe
Good
We assessed a total of 3 quality statements from this key question. We have combined the scores for these areas with scores based on the rating from the last inspection, which was good. Our rating for this key question remains good. We found safety was a top priority, and staff took all concerns seriously. When things went wrong, staff acted to ensure people remained safe. Managers investigated all reported incidents to reduce the likelihood of them happening again. The management team ensured the environment was safe and all equipment was maintained to support the safe delivery of care. Staff assessed and managed the risk of infection and mitigated the risk of any infection spreading by maintaining a clean environment and liaising with appropriate agencies promptly.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Julie Simons
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)10 inspection reports, latest 12 January 2021. Latest assessment published 19 August 2024; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Milkwood Care Ltd
- Ownership type
- Organisation
- Companies House number
- 03729130 (opens Companies House)
Milkwood Care Ltd runs 8 services in England, 2 of them in the West Midlands. 7 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Milkwood Care Ltd
- O Castleford House Nursing Home Outstanding. Care home with nursing, Gloucestershire, South West
- G Applewood Care Home Good. Care home, Hampshire, South East
- G Braeburn Lodge Good. Care home, West Berkshire, South East
- G Castleford Lodge Good. Care home, Gloucestershire, South West
Getting help from Herefordshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Herefordshire Council
- Ask for a care needs assessment
- Phone: 01432 260101
- Support for carers
- Paying for care: Herefordshire Council
Checked on the council's website, November 2026.
Common questions
- Does Ganarew House Care Home provide nursing care?
- No. The Care Quality Commission lists Ganarew House Care Home as a care home without nursing.
- How many beds does Ganarew House Care Home have?
- The Care Quality Commission's register lists 37 beds at Ganarew House Care Home.
- When was Ganarew House Care Home last inspected?
- The Care Quality Commission's latest rating for Ganarew House Care Home was published on 19 August 2024.
- Who runs Ganarew House Care Home?
- Ganarew House Care Home is run by Milkwood Care Ltd. It runs 8 services in England, 2 of them in the West Midlands.
- What is Ganarew House Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 19 August 2024.
Contact
- Phone
- 01600 890273
- Address
- Ganarew, Monmouth, NP25 3SS Map (opens Google Maps)
Compare nearby
- G The Orchard Good, less than 0.1 miles away
- G Whitchurch House Good, 1.5 miles away
- G The Elms Good, 2.9 miles away
- G The Orchards Good, 3.7 miles away
- O Hazelhurst Nursing Home Outstanding, 3.9 miles away