Brook Lodge

An assessment of each person's needs was carried out regularly, this included the support they needed with eating and drinking. When people were known to have difficulty with swallowing, a choking risk assessment was completed and kept under review.

People were referred to a speech and language therapist (SLT) if their needs had changed and following any choking incident.

Risks to people living with dysphagia were understood by the registered manager and staff team. Staff were careful in following people's eating and drinking support plans which included SLT guidance.

Staff were familiar with people's food preferences and people living with dysphagia were supported to have the choice of a balanced diet.

The provider and registered manager were committed to making improvements to the service in response to specific incidents. An investigation and staff de-brief had been carried out and additional training in dysphagia was provided for the whole staff team.

The service had appropriate infection control policies and procedures in place. These were developed in line with current government guidance. We were assured the service were following safe infection prevention and control procedures to keep people safe.

Rating at the last inspection The last rating for this service was Good (published 27 June 2019).