Rated Care Homes

Coppice House

RI

Requires improvement

Rated on

Rating from the Care Quality Commission.

At a glance

  • 2 ratings

    Its last inspection moved it down from Good to Requires improvement.

  • 3 months

    since the latest rating was published.

  • 25 of 184

    rated care homes in Gloucestershire are rated Requires improvement, like this one.

Coppice House: inspection record

Care home, 12 beds, Gloucestershire

Rated Requires improvement in July 2026, down from Good.

Coppice House: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

Nearest rated Good or Outstanding: The Laurels (Good, 0.2 miles away) and Sunnyside House (Good, 0.8 miles away).

Nearest care homes:

  1. G
    The Laurels Good, 0.2 miles away
  2. G
    Sunnyside House Good, 0.8 miles away
  3. G
    Brook Lodge Good, 2.3 miles away
  4. G
    The Old Rectory Good, 2.5 miles away
  5. O
    Longhope Manor Outstanding, 2.5 miles away

See all care homes in Gloucestershire

See all care homes in Longhope

What inspectors found

From the Care Quality Commission's assessment published 20 July 2026 (assessment visit 2 April 2026). Quoted under the Open Government Licence.

Date of assessment: 29 April 2026 to 18 May 2026. Coppice House is a care home supporting autistic people and people with a learning disability. There was a registered manager in post. At the time of the assessment there were 10 people living at the service.

  • Safe No rating
  • Effective No rating
  • Caring No rating
  • Responsive No rating
  • Well-led No rating
Read the rest of CQC's summary

We assessed the service against ‘Right care, right support, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities most people take for granted.

The provider had systems to monitor, manage and review the service however these were not effective in ensuring people received safe care and treatment.

We found care plans and care records were not being regularly reviewed or updated with new and important information about people’s needs.

Staff were unclear on how to support people with specific conditions such as constipation. People were not receiving their medication as prescribed.

People were not being supported in line with their communication plans.

Whilst some people had access to a good range of activities and led a fulfilled life, other people were not receiving their commissioned hours to support them.

We found the environment did not lend itself to right care right support right culture and not all peoples living environments were person centred.

The service was operating a blanket policy in communal areas of keeping drinks locked away in a kitchen despite a high number of people being on 1:1 commissioned hours of support that would enable people to have access to drinks freely to mitigate any risks this may pose.

Although some positive outcomes were achieved for people, these were not experienced consistently across the service. Opportunities for independence and meaningful engagement were limited for some people.

Family members told us they felt their loved ones were well cared for.

The provider was responsive to our feedback and started to address our immediate concerns straight away.

We found breaches in safe care and treatment, person centred care and good governance.

In addition, in instances where CQC has begun a process of regulatory action, we may publish this information on our website after any representations and/or appeals have been concluded, if the action has been taken forward.

  1. Safe

    No rating

    Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement.

    This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.

    The service was in breach of legal regulation in relation to people’s safe care and treatment.

  2. Effective

    No rating

    Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

    At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement.

    This meant the effectiveness of people’s care, treatment and support did not always achieve good outcomes or was inconsistent...

  3. Caring

    No rating

    Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.

    At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement.

    This meant people did not always feel well-supported, cared for or treated with dignity and respect...

  4. Responsive

    No rating

    Responsive – this means we looked for evidence that the provider met people’s needs.

    At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement.

    This meant people’s needs were not always met.

    The service was in breach of legal regulation in relation to person centred care.

  5. Well-led

    No rating

    Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.

    At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement.

    This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.

    The service was in breach of legal regulation in relation to good governance at the service..

Questions to ask when you visit

  1. Safe was rated Requires improvement on 20 July 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
  2. Effective was rated Requires improvement on 20 July 2026. Ask about staff training and how health appointments are arranged.
  3. Caring was rated Requires improvement on 20 July 2026. Ask how staff protect dignity and how residents are involved in decisions about their care.
  4. Responsive was rated Requires improvement on 20 July 2026. Ask to see how care plans are kept up to date, how complaints are handled and what activities are on offer.

Registration details

Registered manager
Helen Smith
Registered with the CQC since
What it provides
Care home service without nursing
Who it supports
Learning disabilities or autistic spectrum disorder, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

1 inspection report, latest 17 April 2018. Latest assessment published 20 July 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
02704854 (opens Companies House)

Community Homes of Intensive Care and Education Limited runs 68 services in England, 19 of them in the South West. 63 are rated Good or Outstanding and 5 are rated Requires improvement or Inadequate.

Other services run by Community Homes of Intensive Care and Education Limited

  1. O
    Argyll House Outstanding. Care home, Swindon
  2. O
    Bramerton Outstanding. Care home, Windsor and Maidenhead, South East
  3. O
    Fountain View Outstanding. Care home, Hampshire, South East
  4. O
    Fritham Lodge Outstanding. Care home, Southampton, South East

See all 68 services run by Community Homes of Intensive Care and Education Limited

Getting help from Gloucestershire County Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions
Does Coppice House provide nursing care?
No. The Care Quality Commission lists Coppice House as a care home without nursing.
How many beds does Coppice House have?
The Care Quality Commission's register lists 12 beds at Coppice House.
When was Coppice House last inspected?
The Care Quality Commission's latest rating for Coppice House was published on 20 July 2026.
Who runs Coppice House?
Coppice House is run by Community Homes of Intensive Care and Education Limited. It runs 68 services in England, 19 of them in the South West.
What is Coppice House's CQC rating?
Its overall rating from the Care Quality Commission is Requires improvement, published on 20 July 2026.

Contact

Phone
01452 831896
Address
Main Road, Huntley, Gloucester, GL19 3DZ Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

Nearest rated Good or Outstanding: The Laurels (Good, 0.2 miles away) and Sunnyside House (Good, 0.8 miles away).

Nearest care homes:

  1. G
    The Laurels Good, 0.2 miles away
  2. G
    Sunnyside House Good, 0.8 miles away
  3. G
    Brook Lodge Good, 2.3 miles away
  4. G
    The Old Rectory Good, 2.5 miles away
  5. O
    Longhope Manor Outstanding, 2.5 miles away

See all care homes in Gloucestershire

See all care homes in Longhope