Fountains Court
- Care home
- 43 beds
- No nursing
- Dementia care
- Registered since 2023
- Coulby Newham, Middlesbrough, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2018.
15 months
since the latest rating was published.
37 of 41
rated care homes in Middlesbrough are rated Good, like this one.
Fountains Court: inspection record
Rated Good in July 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Saint John of God Hospitaller Services - 1-2 Dalby View Good, 0.2 miles away
- G Dalby Court Residential Care Home Good, 0.3 miles away
- G Kirkley Lodge Good, 0.3 miles away
- G St Anne's Community Services - Astbury Good, 0.7 miles away
- G Stainton Lodge Care Centre Good, 1.2 miles away
What inspectors found
From the Care Quality Commission's assessment published 4 July 2025 (assessment visit 26 March 2025). Quoted under the Open Government Licence.
Date of Assessment: 9 April to 13 May 2025. The service is a residential home providing support to older people and people living with a dementia. Medicines were managed safely. Risks to people were assessed and addressed. Staffing levels were monitored to ensure people received safe support. The provider supported staff with training and supervisions. The facilities and equipment met people’s needs, were clean and well-maintained and any risks mitigated.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
People were involved in assessments of their needs. Staff worked effectively with other agencies to promote people’s health and wellbeing. People received effective support with eating and drinking. Staff made sure people understood their care and treatment to enable them to give informed consent. Staff involved those important to people and took decisions in people’s best interests where they did not have capacity to do so themselves. In some cases consent had not been recorded in people’s care records, but the registered manager was taking action to address this.
People were treated with kindness and compassion by staff who knew them well. People had choice in their care and were encouraged to maintain relationships with family and friends. The provider supported staff wellbeing and staff said they enjoyed working at the service.
People received personalised care based on their choices and needs. In some cases care plans did not reflect this, and the registered manager said these would be reviewed and updated. Staff provided information people could understand. People and relatives said their feedback was acted on. People were involved in planning their care and understood options around choosing to withdraw or not receive care.
Effective systems were in place to monitor and improve standards at the service. Staff felt supported in their roles and were encouraged to give feedback. Managers worked with the local community to deliver the best possible care and were receptive to new ideas. There was a culture of continuous improvement at the home.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this service. This key question has been rated good. This meant people were safe and protected from avoidable harm. -
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this service. This key question has been rated good. This meant people felt well-supported, cared for and treated with dignity and respect.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Lucy Milburn
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 14139558 (opens Companies House)
Getting help from Middlesbrough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Middlesbrough Council
- Ask for a care needs assessment
- Phone: 01642 065070, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm (press 1, then 1 again)
- Support for carers
- Paying for care: Middlesbrough Council
Checked on the council's website, November 2026.
Common questions
- Does Fountains Court provide nursing care?
- No. The Care Quality Commission lists Fountains Court as a care home without nursing.
- How many beds does Fountains Court have?
- The Care Quality Commission's register lists 43 beds at Fountains Court.
- When was Fountains Court last inspected?
- The Care Quality Commission's latest rating for Fountains Court was published on 4 July 2025.
- Who runs Fountains Court?
- Fountains Court is run by Maven Healthcare (Fountains) Limited.
- What is Fountains Court's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 4 July 2025.
Contact
- Phone
- 01642 594533
- Address
- 19a, The Pastures, Coulby Newham, Middlesbrough, TS8 0UJ Map (opens Google Maps)
Compare nearby
- G Saint John of God Hospitaller Services - 1-2 Dalby View Good, 0.2 miles away
- G Dalby Court Residential Care Home Good, 0.3 miles away
- G Kirkley Lodge Good, 0.3 miles away
- G St Anne's Community Services - Astbury Good, 0.7 miles away
- G Stainton Lodge Care Centre Good, 1.2 miles away