Woodrow Cottage
- Care home
- 8 beds
- No nursing
- Registered since 2014
- Hampshire, South East
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Good in 2016, most recently Requires improvement in March 2023.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
59 of 420
rated care homes in Hampshire are rated Requires improvement, like this one.
Woodrow Cottage: inspection record
Rated Requires improvement in March 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Southview (Good, 0.6 miles away) and Brightwater (Good, 1.1 miles away).
Nearest care homes:
- G Southview Good, 0.6 miles away
- G Brightwater Good, 1.1 miles away
- G Stoke Knoll Rest Home Good, 1.3 miles away
- G Home Park Nursing Home Good, 1.4 miles away
- G Sunnybank House Good, 1.4 miles away
About the service
From the Care Quality Commission's inspection report published 7 March 2023. Quoted under the Open Government Licence.
Woodrow Cottage is a residential care home providing personal care to 7 people at the time of the inspection. The service can support up to 8 people. Personal care was being provided by a separate agency to one person living in the annex. This started the week of the inspection.
What inspectors found
Right Support: Care plans contained sufficient detail for staff to support people to lead the lives they wanted. However, there were some inconsistencies which meant there was a risk of support not being provided in a person-centred way. Medicines records were not always accurately completed. Staff knew people well and we observed positive interactions. We have made a recommendation in relation to medicine recording.
Read the rest of CQC's summary
People living in the main house were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. This had not always been the experience of the person living in the annex.
Right Care: Care was mostly person centred for people living in the main house. The person living in the annex had not always received care promoting their dignity and human rights. There were some instances of inappropriate language but staff had been open to learning when this was raised. Improvements were planned in care planning to promote independence and set longer term goals.
Right Culture: There were some instances where language and care planning did not always support people to lead inclusive and empowered lives. The provider was working with the local authority in order to improve the service. Changes had been made by the local authority to the staffing for the annex as the person living there had not been receiving a service in line with the values and attitudes they should expect. Relatives and professional were positive about the changes being made in the service.
Questions to ask when you visit
- Safe was rated Requires improvement on 7 March 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 7 March 2023. Ask about staff training and how health appointments are arranged.
- Caring was rated Requires improvement on 7 March 2023. Ask how staff protect dignity and how residents are involved in decisions about their care.
- Responsive was rated Requires improvement on 7 March 2023. Ask to see how care plans are kept up to date, how complaints are handled and what activities are on offer.
Registration details
- Registered manager
- Paul West
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 7 March 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Voyage 1 LimitedBrand: Voyage
- Ownership type
- Organisation
- Companies House number
- 02215899 (opens Companies House)
Voyage 1 Limited runs 278 services in England, 76 of them in the South East. 239 are rated Good or Outstanding, 24 are rated Requires improvement or Inadequate and 15 have no rating yet.
Other services run by Voyage 1 Limited
- O 1 Sheringham Avenue Outstanding. Care home, Enfield, London
- O 23 Cecil Road Outstanding. Care home, Derbyshire, East Midlands
- O 4 Pages Orchard Outstanding. Care home, Oxfordshire
- O Bewick House Outstanding. Care home, Darlington, North East
Getting help from Hampshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hampshire County Council
- Ask for a care needs assessment
- Phone: 0300 555 1386, Monday, Wednesday and Thursday 8.30am to 5pm, Tuesday 9.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Hampshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Woodrow Cottage provide nursing care?
- No. The Care Quality Commission lists Woodrow Cottage as a care home without nursing.
- How many beds does Woodrow Cottage have?
- The Care Quality Commission's register lists 8 beds at Woodrow Cottage.
- When was Woodrow Cottage last inspected?
- The Care Quality Commission's latest rating for Woodrow Cottage was published on 7 March 2023.
- Who runs Woodrow Cottage?
- Woodrow Cottage is run by Voyage 1 Limited. It runs 278 services in England, 76 of them in the South East.
- What is Woodrow Cottage's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 7 March 2023.
Contact
- Phone
- 023 8069 3957
- Address
- Hill Close, Fair Oak, Eastleigh, SO50 7HJ Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Southview (Good, 0.6 miles away) and Brightwater (Good, 1.1 miles away).
Nearest care homes:
- G Southview Good, 0.6 miles away
- G Brightwater Good, 1.1 miles away
- G Stoke Knoll Rest Home Good, 1.3 miles away
- G Home Park Nursing Home Good, 1.4 miles away
- G Sunnybank House Good, 1.4 miles away