Bannister Farm Cottage

The current management team worked hard at improving the culture and ethos at Bannister Farm. Relatives said the registered manager and staff excelled at maintaining people's individuality and human rights during the pandemic. One relative commented, "When I wasn't allowed to visit they suggested I keep that contact going by reading bedtime stories every night. It was lovely." The registered manager completed a range of audits to maintain everyone's wellbeing.

We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right Support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.

This service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture.

Staff supported people to make their own decisions and lead discussions on what they wanted to do. Staff were consistently kind and respectful, ensuring each person maintained their independence and privacy. People confirmed they were happy and settled at Bannister Farm.