Oakview Care Home
- Care home
- 97 beds
- Nursing care
- Dementia care
- Registered since 2011
- Birmingham, West Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection moved it down from Good to Requires improvement.
2 years
since the latest rating was published.
54 of 245
rated care homes in Birmingham are rated Requires improvement, like this one.
Oakview Care Home: inspection record
Rated Requires improvement in May 2024, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Sparrowfields (Good, 0.2 miles away) and Castlecroft Residential Care Home (Good, 0.7 miles away).
Nearest care homes:
- G Sparrowfields Good, 0.2 miles away
- RI Tulip Gardens Requires improvement, 0.7 miles away
- G Castlecroft Residential Care Home Good, 0.7 miles away
- G Lonsdale Midlands Ltd - Bushwood Road Good, 1 mile away
- I Bryony House Inadequate, 1.1 miles away
About the service
From the Care Quality Commission's inspection report published 9 May 2024. Quoted under the Open Government Licence.
Oakview Care Home is a 'care home' providing personal and nursing care. Oakview Care Home accommodates 97 people in 1 building across 4 separate units, each of which have separate adapted facilities. Two of the units specialises in providing personal and nursing care to people living with dementia. At the time of our inspection there were 90 people using the service.
What inspectors found
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people. We considered this guidance as there were people using the service who have a learning disability and or who are autistic.
Read the rest of CQC's summary
Right Support: People had not always had all of the risks associated with their care assessed or mitigated. Care plans needed further information about how to reduce risks in people's care. Fire safety risks and people's health conditions needed to be fully considered.
People were not supported to have maximum choice and control of their lives and staff did not always support them in the least restrictive way possible and in their best interests; the policies and systems in the service did support this practice.
People received their prescribed medicines. However, guidance on the use of people's 'as and when' (PRN) medicines needed to be improved.
Staff demonstrated understanding and knowledge of people's individual needs, including their healthcare needs.
Right Care: Staff demonstrated knowledge and understanding of how to recognise and report abuse. Records showed staff had received adequate training.
There were enough staff to meet people's needs. People were treated with dignity and respect.
Right Culture: Systems in place to review the quality and safety of the service were not always effective. We identified care records were not always reflective of people's needs and risks and lacked information regarding people's health and care needs. The provider's management of fire safety risks to people needed to improve.
Systems were in place to ensure people, staff and relatives could feedback on the care delivery; evidence showed this was acted upon.
Questions to ask when you visit
- Safe was rated Requires improvement on 9 May 2024. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 9 May 2024. Ask about staff training and how health appointments are arranged.
- Well-led was rated Requires improvement on 9 May 2024. Ask about changes in management and what has changed since the report.
- Ask how nursing cover works at night and at weekends.
Registration details
- Registered manager
- Palwinder Grewal
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)12 inspection reports, latest 9 May 2024. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Oakview Care Home Limited
- Ownership type
- Organisation
- Companies House number
- 07171572 (opens Companies House)
Getting help from Birmingham City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Birmingham City Council
- Ask for a care needs assessment
- Phone: 0121 303 1234
- Contact adult social care online
- Support for carers
- Paying for care: Birmingham City Council
Checked on the council's website, November 2026.
Common questions
- Does Oakview Care Home provide nursing care?
- Yes. The Care Quality Commission lists Oakview Care Home as a care home with nursing.
- How many beds does Oakview Care Home have?
- The Care Quality Commission's register lists 97 beds at Oakview Care Home.
- When was Oakview Care Home last inspected?
- The Care Quality Commission's latest rating for Oakview Care Home was published on 9 May 2024.
- Who runs Oakview Care Home?
- Oakview Care Home is run by Oakview Care Home Limited.
- What is Oakview Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 9 May 2024.
Contact
- Phone
- 0121 428 6800
- Address
- 14-20 Overfield Road, Bartley Green, Birmingham, B32 3BA Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Sparrowfields (Good, 0.2 miles away) and Castlecroft Residential Care Home (Good, 0.7 miles away).
Nearest care homes:
- G Sparrowfields Good, 0.2 miles away
- RI Tulip Gardens Requires improvement, 0.7 miles away
- G Castlecroft Residential Care Home Good, 0.7 miles away
- G Lonsdale Midlands Ltd - Bushwood Road Good, 1 mile away
- I Bryony House Inadequate, 1.1 miles away