Cedar Road

Cedar Road accommodates people in one adapted building. The home has a 'training kitchen' adapted for use with wheelchairs and a communal seating/dining area. People had en-suite bedrooms. There are usually five or six staff on day shifts including a senior care worker, care workers, and the registered manager. Nights are covered by two staff with management on-call as required.

Medication audits were regularly completed, however we found inconsistencies in how, 'As and when required' medication (PRN) was given. Feedback about the service, from people who lived at the home and those close to them, as well as professionals was mostly consistent and positive. However, some people told us that they were not happy with the quality of food available in the home. Infection Controls were not always in strict accordance with good hygiene practices. Leadership decisions about encouraging independence meant that people were encouraged to do as much as possible for themselves to promote independence. We saw a training kitchen which had been designed specifically for people living at the home and equipment that raised and lowered to accommodate wheelchair access. People and their relatives were encouraged to be involved in care planning and reviews.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People were treated with kindness and compassion. People felt well-supported. People were listened to and could express their views. People's privacy and dignity was maintained.

People, relatives and staff expressed confidence in the registered manager, and were given the opportunity to provide feedback. Audits took place to ensure the quality of the service was maintained.

People, staff and relatives knew how to complain. The registered manager and nominated individual understood their responsibilities under the duty of candour.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

This service was registered with us on 7 August 2014. .