Elmhurst Residential Home
Care home, Enfield, 34 beds
Good
Rated on
Rating from the Care Quality Commission.
Elmhurst Residential Home: inspection record
Rated Good in March 2022, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 9 times since 2016. Rated Requires improvement in 2016, 2017 and 2018, then Good in 2019, then Requires improvement in 2021, then Good in March 2022.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 5 years ago.
How it compares locally
- One of 58 Good care homes in Enfield, out of 72 with a rating.
- Larger than 7 in 10 care homes in Enfield.
About the service
From the Care Quality Commission's inspection report published 30 March 2022. Quoted under the Open Government Licence.
Elmhurst Residential Home is a residential care home providing accommodation and personal care to people aged 65 and over, some of whom are living with dementia. The service is registered to support up to 34 people. At the time of the inspection there was 21 people living at the home. The home is a large adapted residential house which has living space and bedrooms over two floors
What inspectors found
People told us they felt safe living at Elmhurst Residential Home. Safeguarding processes were in place to help protect people from the risk of abuse.
Risks associated with people's care had been assessed and guidance was in place for staff to follow to keep people safe.
Read the full summary
People were protected from the risks associated with the spread of infection. The service was clean and well maintained.
There were enough numbers of staff deployed to meet people's needs and ensure their safety. Appropriate recruitment procedures ensured prospective staff were suitable to work in the home.
Medicines were managed and administered safely. Staff received the required training and support and applied learning effectively in line with best practice. This meant people's needs were safely and effectively met ensuring a good quality of life.
Staff were caring and kind and relatives confirmed this. We observed staff responding to people's needs with dignity and respect.
There were quality monitoring systems and processes in place to identify how the service was performing and where improvements were required.
We have made a recommendation to the registered manager to source and provide appropriate training and development on the provision of meaningful activities.
Questions to ask when you visit
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 7 Queens Road, Enfield, EN1 1NE |
|---|---|
| Neighbourhood | Enfield town, Enfield |
| Phone | 020 8366 3346 |
| Registered manager | Natalie Dennison |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 15 inspection reports, latest 30 March 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Mr & Mrs T F Chon |
|---|---|
| Ownership type | Partnership |
Mr & Mrs T F Chon runs 2 services in London. 2 are rated Good or Outstanding.
Other services run by Mr & Mrs T F Chon
- G Parkside Residential Home Care home, EnfieldGood
Nearest alternatives
- RI Evelyn House Care home, 0.5 miles awayRequires improvement
- RI Kellan Lodge Care home, 0.5 miles awayRequires improvement
- G Keevan Lodge Care home, 0.5 miles awayGood
- G Azalea Court Care home with nursing, 0.6 miles awayGood
- G Shenley Lodge Care home, 0.6 miles awayGood
Getting help from London Borough of Enfield
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Enfield
- Ask for a care needs assessment
- Phone: 020 8379 1001
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Enfield
Checked on the council's website, November 2026.
Common questions
- Does Elmhurst Residential Home provide nursing care?
- No. The Care Quality Commission lists Elmhurst Residential Home as a care home without nursing.
- How many beds does Elmhurst Residential Home have?
- The Care Quality Commission's register lists 34 beds at Elmhurst Residential Home.
- When was Elmhurst Residential Home last inspected?
- The Care Quality Commission's latest rating for Elmhurst Residential Home was published on 30 March 2022.
- Who runs Elmhurst Residential Home?
- Elmhurst Residential Home is run by Mr & Mrs T F Chon. It runs 2 services in London.
- What is Elmhurst Residential Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 30 March 2022.