Luke's Place
- Care home
- 4 beds
- No nursing
- Registered since 2023
- Hertfordshire, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
11 ratings
Its last inspection improved it from Inadequate to Good.
10 months
since the latest rating was published.
153 of 210
rated care homes in Hertfordshire are rated Good, like this one.
Luke's Place: inspection record
Rated Good in January 2026, up from Inadequate.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Luton Council Respite and Shared Lives Service Requires improvement, 1 mile away
- – Hollywell Not yet rated, 1.3 miles away
- G Rose Court Good, 1.5 miles away
- I Castletroy Residential Home Inadequate, 1.6 miles away
- G Rowles House Limited Good, 2 miles away
What inspectors found
From the Care Quality Commission's assessment published 2 January 2026 (assessment visit 12 October 2025). Quoted under the Open Government Licence.
We undertook an inspection of Lukes Place on 13 November 2025 and 17 November 2025. At our last inspection, the service was rated as Inadequate (Published 26 October 2023). This rating was inherited from a previous provider. Lukes Place was taken over by new provider on 28 September 2023. This was the first inspection carried out under our single assessment framework and was unannounced. This inspection was prompted by a review of the information we held about the service.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
Lukes Place is a care home providing personal care and accommodation. The service supported people with a learning disability and autistic people. At the time of our inspection there were 3 people living there.
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people. We considered this guidance as there were people using the service who have a learning disability and or who are autistic. The service met this guidance.
We spoke with 12 staff members. This included support workers, senior support workers, managers and senior leaders. We spoke with 6 professionals that supported the people living at the service.
People felt safe and were supported by staff who understood their individual needs. Risk assessments were person-centred and regularly reviewed. Safeguarding procedures were well understood and followed. Staff were well-trained and worked collaboratively with health and social care professionals. People were supported to make informed choices and maintain their health and wellbeing.
People were treated with kindness and respect. Staff built trusting relationships and supported people in a way that promoted dignity and emotional wellbeing.
Support was tailored to each person’s preferences and regularly reviewed. People were encouraged to pursue interests and maintain important relationships. Feedback was welcomed and acted upon.
Professionals praised the collaborative approach and high standards. While staff described a supportive, inclusive team culture and valued leadership, some desired more face-to-face training.
People and staff felt listened to and involved. Leadership was visible and approachable. Leaders promoted an open and inclusive culture, supported staff wellbeing and encouraged feedback to drive improvement. Governance systems were in place, although further work was needed to strengthen oversight and ensure actions from audits were embedded. The service was person-centred, proactive, and committed to continuous improvement, with people, families, and staff feeling heard and involved.
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Safe
Good
Safe – This means we looked for evidence that people were protected from abuse and avoidable harm. At our last inspection under the previous provider, we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.
At our last inspection under the previous provider, we found they were in breach of regulation related to safe recruitment of staff and staff training. At this inspection we found the breach had been met.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last inspection under the previous provider we rated this key question inadequate. At this inspection the rating has changed to good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last inspection under the previous provider, we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.At our last assessment under the previous provider, we rated this key question inadequate. At this inspection the rating has changed to good. This meant people’s needs were met through good organisation and delivery.
At our last inspection under the previous provider, we found a breach of regulation in person-centred care. At this inspection we found the breach had been met.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last inspection under the previous provider, we rated this key question inadequate. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
At our last inspection under the previous provider, we found a breach of regulation in good governance. At this inspection we found that the breach has been met.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Kelly-Jo Alexander
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Anchusa Care Limited
- Ownership type
- Organisation
- Companies House number
- 10284273 (opens Companies House)
Anchusa Care Limited runs 2 services, all in the East of England. 2 are rated Good or Outstanding.
Other services run by Anchusa Care Limited
- G Anchusa Care Good. Home care, Hertfordshire
Getting help from Hertfordshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hertfordshire County Council
- Ask for a care needs assessment
- Phone: 0300 123 4042, Monday to Friday, 8.30am to 5.30pm (closed weekends and public holidays)
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Luke's Place provide nursing care?
- No. The Care Quality Commission lists Luke's Place as a care home without nursing.
- How many beds does Luke's Place have?
- The Care Quality Commission's register lists 4 beds at Luke's Place.
- When was Luke's Place last inspected?
- The Care Quality Commission's latest rating for Luke's Place was published on 2 January 2026.
- Who runs Luke's Place?
- Luke's Place is run by Anchusa Care Limited. It runs 2 services, all in the East of England.
- What is Luke's Place's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 2 January 2026.
Contact
- Phone
- 01582 458201
- Address
- The Old Estates Office, Putteridge Park, Luton, LU2 8LD Map (opens Google Maps)
Compare nearby
- RI Luton Council Respite and Shared Lives Service Requires improvement, 1 mile away
- – Hollywell Not yet rated, 1.3 miles away
- G Rose Court Good, 1.5 miles away
- I Castletroy Residential Home Inadequate, 1.6 miles away
- G Rowles House Limited Good, 2 miles away