Luton Council Respite and Shared Lives Service
- Care home
- 9 beds
- No nursing
- Registered since 2016
- Luton, East of England
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection moved it down from Good to Requires improvement.
3 years
since the latest rating was published.
7 of 32
rated care homes in Luton are rated Requires improvement, like this one.
Luton Council Respite and Shared Lives Service: inspection record
Rated Requires improvement in November 2023, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Rose Court (Good, 0.6 miles away) and Luke's Place (Good, 1 mile away).
Nearest care homes:
- – Hollywell Not yet rated, 0.4 miles away
- G Rose Court Good, 0.6 miles away
- G Luke's Place Good, 1 mile away
- I Castletroy Residential Home Inadequate, 1 mile away
- G Belle Vue Care Home Good, 1.3 miles away
About the service
From the Care Quality Commission's inspection report published 21 November 2023. Quoted under the Open Government Licence.
Luton Council Respite and Shared Lives Service provides care and support for people with a learning disability or autistic spectrum disorder. It consists of 2 services; a care home that provides respite care and a shared lives service. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. The Care Quality Commission (CQC) regulates both the premises and the care provided, and both were looked at during this inspection.
Read the rest of CQC's summary
The care home accommodates up to 9 people and the respite service supports 65 people on a rotational basis. At the time of the inspection, 6 people were being supported by the service.
The shared lives scheme provides people with long-term placements, short breaks and respite care, within shared lives carers (SLC) own homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of our inspection, the service was supporting 6 people with personal care. Some of the people who were supported by the shared lives scheme, also accessed the respite service.
What inspectors found
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
Read the rest of CQC's summary
Right Support: People were at risk of harm because risks were not always fully assessed, and care plans contained inconsistent information. Risks in relation to people's behaviour needs, health and nutrition needs, equipment and medicines were not always managed safely. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; however, the policies and systems in the service did not always support this practice.
Right Care: The provider did not always ensure staffing deployment for the respite service was planned effectively. Staff understood how to protect people from poor care and abuse. We observed positive interactions between people and staff and people told us they felt safe. The provider worked in partnership with other professionals.
Right Culture: Audits and checks were not always effective to ensure the quality of care plans and risk assessments. Feedback was gathered through surveys and meetings; however enough action was not always taken in response to staff feedback.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask when you visit
- Safe was rated Requires improvement on 21 November 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 21 November 2023. Ask about staff training and how health appointments are arranged.
- Well-led was rated Requires improvement on 21 November 2023. Ask about changes in management and what has changed since the report.
Registration details
- Registered manager
- Helen Nichola Lewis
- Registered with the CQC since
- What it provides
- Care home service without nursing, Shared Lives
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 21 November 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Luton Borough Council
- Ownership type
- Organisation
Luton Borough Council runs 5 services, all in the East of England. 4 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Luton Borough Council
- G Abigail Court (Domicillary Care) Good. Home care, Luton
- G Colwell Court (Domicillary Care) Good. Home care, Luton
- G Luton Borough Council Reablement Service Good. Home care, Luton
- G Supported Living Service Good. Home care, Luton
Getting help from Luton Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Luton Borough Council
- Ask for a care needs assessment
- Phone: 01582 547659 or 01582 547660
- Support for carers
- Paying for care: Luton Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Luton Council Respite and Shared Lives Service provide nursing care?
- No. The Care Quality Commission lists Luton Council Respite and Shared Lives Service as a care home without nursing.
- How many beds does Luton Council Respite and Shared Lives Service have?
- The Care Quality Commission's register lists 9 beds at Luton Council Respite and Shared Lives Service.
- When was Luton Council Respite and Shared Lives Service last inspected?
- The Care Quality Commission's latest rating for Luton Council Respite and Shared Lives Service was published on 21 November 2023.
- Who runs Luton Council Respite and Shared Lives Service?
- Luton Council Respite and Shared Lives Service is run by Luton Borough Council. It runs 5 services, all in the East of England.
- What is Luton Council Respite and Shared Lives Service's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 21 November 2023.
Contact
- Phone
- 01582 548561
- Address
- 562 Hitchin Road, Stopsley, Luton, LU2 7UG Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Rose Court (Good, 0.6 miles away) and Luke's Place (Good, 1 mile away).
Nearest care homes:
- – Hollywell Not yet rated, 0.4 miles away
- G Rose Court Good, 0.6 miles away
- G Luke's Place Good, 1 mile away
- I Castletroy Residential Home Inadequate, 1 mile away
- G Belle Vue Care Home Good, 1.3 miles away