Adelaide Care Home
Care home with nursing, Bexley, 76 beds
Good
Rated on
Rating from the Care Quality Commission.
Adelaide Care Home: inspection record
Rated Good in November 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Overall | ||||||||||||
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 6 times since 2016. Rated Good in 2016, 2017 and 2018, then Requires improvement in 2019, then Good in 2022 and November 2023.
The latest rating was published about 3 years ago.
How it compares locally
- One of 19 Good care homes in Bexley, out of 26 with a rating.
- Larger than 8 in 10 care homes in Bexley.
About the service
From the Care Quality Commission's inspection report published 15 November 2023. Quoted under the Open Government Licence.
Adelaide Care Home is a care home that accommodates 76 people across 4 separate wings, each of which has separate adapted facilities. 2 of the wings specialises in providing care to people living with dementia. There were 69 people using the service at the time of our inspection.
What inspectors found
People and their relatives told us they felt safe. Staff understood the types of abuse that could occur and the action to take if they had any concerns. Risks to people were assessed, identified, and safely managed. The home had a system in place to record accidents and incidents and acted on them. People received their prescribed medicines and managed safely. There were enough staff deployed to meet people's needs in a timely manner and the provider followed safe recruitment practices. People were protected from risk of infection as staff followed practices that reduced the risk of infection.
Staff were supported through regular training and supervisions so that they were effectively able to carry out their roles. People's needs were assessed prior to moving into the home to ensure their needs could be met. The registered manager, nurse, and staff understood the requirements of the Mental Capacity Act 2005 (MCA). People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. Staff told us they asked for people's consent before offering support. People were supported to have enough to eat and drink and had access to healthcare professionals when required, to maintain good health.
Read the full summary
People and their relatives told us staff were caring, considerate and respected their privacy, dignity, and independence. They said staff involved them in making decisions about their daily care and support requirements.
People's care plans were reflective of their individual care needs and preferences and care plans were reviewed on a regular basis. A variety of activities were on offer and available for people to enjoy and take part in. However, for a better reach, an additional activities coordinator was being recruited for stimulation and support people, to follow their interests and take part in activities. People were aware of the home's complaints procedures and knew how to raise a complaint. People's cultural needs and religious beliefs were recorded, and they were supported to meet their individual needs. Where appropriate people had their end-of-life care wishes recorded in care plans.
The provider had effective quality assurance systems in place to monitor the quality and safety of the service. Regular staff and residents' meetings were held, and feedback was also sought from people about the service. Staff were complimentary about the registered manager and the home. The provider worked in partnership with health and social care professionals, to ensure people's needs were planned and met.
Questions to ask when you visit
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 35 West Street, Bexleyheath, DA7 4BE |
|---|---|
| Phone | 020 8304 3303 |
| Website | www.averyhealthcare.co.uk/care-homes/kent/bexleyheath/adelaide/ |
| Registered manager | Shiella Davies |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 6 inspection reports, latest 15 November 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Avery Homes (Nelson) LimitedBrand: Avery |
|---|---|
| Ownership type | Organisation |
| Companies House number | 06655187 (opens Companies House) |
Avery Homes (Nelson) Limited runs 2 services in London. 2 are rated Good or Outstanding.
Other services run by Avery Homes (Nelson) Limited
- G Birchwood Grange Nursing Home Care home with nursing, BrentGood
Nearest alternatives
- – Maples Care Home Care home with nursing, 0.3 miles awayNot yet rated
- G Parkview Care home, 0.5 miles awayGood
- RI Mountview Care home, 0.6 miles awayRequires improvement
- O Groveland Park Care Home Care home, 1.2 miles awayOutstanding
- RI 101 Brook Street Care home, 1.4 miles awayRequires improvement
Getting help from London Borough of Bexley
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Bexley
- Ask for a care needs assessment
- Phone: 020 8303 7777, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: London Borough of Bexley
Checked on the council's website, November 2026.
Common questions
- Does Adelaide Care Home provide nursing care?
- Yes. The Care Quality Commission lists Adelaide Care Home as a care home with nursing.
- How many beds does Adelaide Care Home have?
- The Care Quality Commission's register lists 76 beds at Adelaide Care Home.
- When was Adelaide Care Home last inspected?
- The Care Quality Commission's latest rating for Adelaide Care Home was published on 15 November 2023.
- Who runs Adelaide Care Home?
- Adelaide Care Home is run by Avery Homes (Nelson) Limited. It runs 2 services in London.
- What is Adelaide Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 15 November 2023.