Parkview

People were supported to receive visitors safely. The service had appropriate procedures in place and screened visitors for any acute respiratory infections which included carrying out a COVID-19 test and a temperature check. Visits were limited to one visitor per person and visits had to be arranged in advance to ensure they were managed safely. Visits were held in a designated area which was disinfected after each use.

The service had arrangements in place to test people and staff regularly for COVID-19 in line with current national guidance. People and some staff had also received their first dose of a COVID-19 vaccine.

We saw that the service had enough personal protective equipment (PPE) in stock, including face masks, gloves, aprons and face shields. There were PPE stations set up at different points around the home to ensure staff had easy access to PPE when required and to help minimise the risk of the spread of infections.

The service had appropriate procedures in place to admit new people which followed current national guidance on testing them for COVID-19 and implementing a 14-day isolation period from the time they moved in.

Staff had completed infection prevention and control training which included COVID-19 safety and the use of PPE. We observed staff using PPE appropriately.

The provider had a business continuity plan in place and had carried out risk assessments and audits in relation to the safe management of infection control risks and COVID-19.

The five questions we ask about services and what we found