Park House
- Care home
- 111 beds
- Nursing care
- Dementia care
- Registered since 2024
- Claughton, Wirral, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
9 ratings
Its last inspection improved it from Inadequate to Good.
15 months
since the latest rating was published.
72 of 101
rated care homes in Wirral are rated Good, like this one.
Park House: inspection record
Rated Good in July 2025, up from Inadequate.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – The Grove Not yet rated, 0.1 miles away
- G Potensial Limited - 60 Park Road South Good, 0.1 miles away
- RI Nazareth House - Birkenhead Requires improvement, 0.2 miles away
- G Potensial Limited - 7-9 Park Road South Good, 0.3 miles away
- G Tree Vale Limited Acorn House Good, 0.3 miles away
What inspectors found
From the Care Quality Commission's assessment published 16 July 2025 (assessment visit 10 June 2025). Quoted under the Open Government Licence.
Date of assessment: 17 June to 27 June 2025. Park House is a residential care home providing both personal and nursing care to up to 111 people. At the time of the assessment 69 people were living within Park House. We undertook an assessment of the service to assess whether there had been any improvements within the service to identify whether the service remained in special measures. We assessed all the quality statements in the safe, effective, caring, responsive and well led key questions.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
This service has been in Special Measures since 25 October 2024. The provider demonstrated improvements had been made. The service is no longer rated as inadequate overall or in any of the key questions. Therefore, this service is no longer in Special Measures.
The provider was previously in breach of legal regulations in relation to person centred care, dignity and respect, need for consent, safe care and treatment, premises and equipment, good governance, and staffing. Improvements were found during this assessment and the provider was no longer in breach of these regulations.
There were not always evidence people had been involved in their own care plans. Some care plans contained contradictory information however, the manager immediately rectified this when it was brought to their attention. Medicines were not always safely managed. For medicines that were to be given ‘when required’, the protocols in place were not detailed to advise staff on how much medication to administer and when. When people were assessed as requiring their medicines to be given covertly for example, in food or drink, the GP and pharmacy had been consulted to provide authorisation however, appropriate detailed guidance from the pharmacist was not obtained.
Staff spoke positively about the new manager, noting numerous improvements and a boost in team morale. They enjoyed working together and felt actively involved in driving those positive changes.
People were supported by staff who knew them well. We observed positive interactions between staff and people who lived in the home.
Systems check of the quality of the service were used and a detailed action plan was created to drive improvements.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question inadequate. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm. The provider was previously in breach of legal regulations in this key question. These related to safe care and treatment, premises and equipment and staffing, enough improvements had been made, and the provider was no longer in breach of the regulations.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this. The provider was previously in breach of legal regulations in this key question. This related to the need for consent. The provider had made enough improvements and the service was no longer in breach of the legal regulations.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question inadequate. At this assessment the rating has changed to good. This meant people were supported and treated with dignity and respect and were involved as partners in their care.
The provider was previously in breach of legal regulations in this key question. This related to dignity and respect. The provider has made enough improvements and the service was no longer in breach of the legal regulations.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to Good. This meant people’s needs were met through good organisation and delivery.
The provider was previously in breach of legal regulations in this key question. This related to person-centred care. The provider has made enough improvements and the service was no longer in breach of the legal regulations.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question inadequate. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
The provider was previously in breach of legal regulations in this key question. This related to good governance. The provider has made enough improvements, and the service was no longer in breach of the legal regulations.
Questions to ask when you visit
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Carol O'Donnell
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Lentulus Properties LimitedBrand: Springcare Group
- Ownership type
- Organisation
- Companies House number
- 15059517 (opens Companies House)
Lentulus Properties Limited runs 6 services in England, 4 of them in the North West. 3 are rated Good or Outstanding, 2 are rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Lentulus Properties Limited
- G Alexandra Care Home Good. Care home with nursing, St Helens
- G Lawn Park Care Home Good. Care home with nursing, Nottinghamshire, East Midlands
- RI Bamford Grange Care Home Requires improvement. Care home with nursing, Stockport
- RI The Sycamores and The Poplars Requires improvement. Care home with nursing, Nottinghamshire, East Midlands
Getting help from Wirral Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Wirral Borough Council
- Ask for a care needs assessment
- Phone: 0151 606 2006, Monday to Friday 9am to 5pm. Out-of-hours emergencies: 0151 677 6557
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Park House provide nursing care?
- Yes. The Care Quality Commission lists Park House as a care home with nursing.
- How many beds does Park House have?
- The Care Quality Commission's register lists 111 beds at Park House.
- When was Park House last inspected?
- The Care Quality Commission's latest rating for Park House was published on 16 July 2025.
- Who runs Park House?
- Park House is run by Lentulus Properties Limited. It runs 6 services in England, 4 of them in the North West.
- What is Park House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 16 July 2025.
Contact
- Phone
- 0151 652 1021
- Address
- 93 Park Road South, Prenton, CH43 4UU Map (opens Google Maps)
Compare nearby
- – The Grove Not yet rated, 0.1 miles away
- G Potensial Limited - 60 Park Road South Good, 0.1 miles away
- RI Nazareth House - Birkenhead Requires improvement, 0.2 miles away
- G Potensial Limited - 7-9 Park Road South Good, 0.3 miles away
- G Tree Vale Limited Acorn House Good, 0.3 miles away