Potensial Limited - 7-9 Park Road South

We found the following examples of good practice.

● Safe arrangements were in place for all visitors to the home. A signing in process on entry into the home ensured necessary COVID-19 checks were completed. These involved people entering the home showing evidence of being fully vaccination against COVID-19 unless they had an exemption. Taking a rapid flow device (LFD) test and temperature check. ● Personal protective equipment (PPE), including face masks, disposable gloves, and aprons were available for all visitors to use. ● Information regarding COVID-19 and infection control processes was available in an easy read form for people who needed them. ● Staff received infection control training and specific training on reducing the risks of the transmission of COVID-19. ● Staff had access to enough supplies of PPE including disposable facemasks, gloves and aprons. Hand sanitiser stations were available throughout the home in communal and private areas and used PPE was disposed of safely to reduce the risk of cross contamination. ● A programme of routine testing for COVID-19 was in place for all people using the service and staff. This meant swift action could be taken should anyone receive a positive result. ● Enhanced cleaning and disinfection took place throughout the home to reduce the risk of the spread of infection. This included regular cleaning of frequently touched areas. Cleaning checklists were used to record and monitor when cleaning tasks had taken place. ● Policies, procedures, risk assessments and guidance relating to COVID-19 were up to date, which supported staff to keep them and others safe. Systems were in place to ensure staff and visitors to the service were kept up to date with current COVID-19 guidance. ● Regular infection control audits were completed and the provider had oversight of infection prevention and control processes. ● COVID-19 outbreaks followed current guidance and advice from the infection prevention and control team to contain and manage outbreaks. People were supported to isolate in their rooms when necessary.

The five questions we ask about services and what we found