The Sycamores and The Poplars
- Care home
- 72 beds
- Nursing care
- Dementia care
- Registered since 2024
- Market Warsop, Nottinghamshire, East Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
Its last inspection moved it down from Good to Requires improvement.
3 months
since the latest rating was published.
37 of 249
rated care homes in Nottinghamshire are rated Requires improvement, like this one.
The Sycamores and The Poplars: inspection record
Rated Requires improvement in July 2026, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: 23 Church Street (Good, 0.2 miles away) and The Oaklands (Outstanding, 0.5 miles away).
Nearest care homes:
- G 23 Church Street Good, 0.2 miles away
- O The Oaklands Outstanding, 0.5 miles away
- G The Woodlands Care Home Good, 1 mile away
- G Cherry Tree House Good, 2.3 miles away
- G Pines Good, 2.3 miles away
What inspectors found
From the Care Quality Commission's assessment published 21 July 2026 (assessment visit 1 May 2026). Quoted under the Open Government Licence.
Date of assessment: 18 June 2026. The Sycamores and The Poplars in a residential home providing care including nursing care to adults including those with dementia. This is the home’s first rating under this provider. At the time of assessment 9 people were in receipt of care and support.
- Safe No rating
- Effective No rating
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
We found breaches of the legal regulation in relation to safe care and treatment, person centred care and quality monitoring and governance.
During the assessment we found mixed standards of care and governance within the home. Where people required support to reposition, records completed by staff did not evidence this was carried out consistently or in line with people’s care plans. This meant staff could not demonstrate people were being supported safely, and placed individuals at increased risk of avoidable harm.
Some people were supported with modified diets, but their care plans contained differing and sometimes contradictory information about the consistency of food they required. This created a risk that people may not receive food and drink in a safe manner, particularly those with swallowing difficulties.
The provider’s quality monitoring processes had failed to identify the issues found during the assessment. Audits had not highlighted gaps in record keeping, inconsistencies in care plans, or the lack of meaningful activity and stimulation. As a result, these concerns had not been addressed in a timely way.
Despite these issues, we found staff were recruited safely, with appropriate pre‑employment checks completed. People also received their medicines in line with prescribed doses and timings, and staff followed safe administration practices.
The registered manager had taken an extended period of leave and had recently returned to the home. On their return, they took immediate steps to make improvements within the service and to enhance people’s experience of care. This included reviewing care plans, strengthening oversight processes, and beginning work to address the shortfalls identified during the assessment.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this newly registered service. This key question has been rated requires improvement.
This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
The service was in breach of legal regulation in relation to safe care and treatment.
-
Effective
No rating
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this newly registered service. This key question has been rated requires improvement.
This meant the effectiveness of people’s care, treatment and support did not always achieve good outcomes or was inconsistent.
The service was in breach of legal regulation in relation to person centred care.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this newly registered service. This key question has been rated good.
This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this newly registered service. This key question has been rated requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The service was in breach of legal regulation in relation to governance at the service.
Questions to ask when you visit
- Safe was rated Requires improvement on 21 July 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 21 July 2026. Ask about staff training and how health appointments are arranged.
- Well-led was rated Requires improvement on 21 July 2026. Ask about changes in management and what has changed since the report.
- Ask how nursing cover works at night and at weekends.
Registration details
- Registered manager
- Winnie Muthiga
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Lentulus Properties LimitedBrand: Springcare Group
- Ownership type
- Organisation
- Companies House number
- 15059517 (opens Companies House)
Lentulus Properties Limited runs 6 services in England, 2 of them in the East Midlands. 3 are rated Good or Outstanding, 2 are rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Lentulus Properties Limited
- G Alexandra Care Home Good. Care home with nursing, St Helens, North West
- G Lawn Park Care Home Good. Care home with nursing, Nottinghamshire
- G Park House Good. Care home with nursing, Wirral, North West
- RI Bamford Grange Care Home Requires improvement. Care home with nursing, Stockport, North West
Getting help from Nottinghamshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Nottinghamshire County Council
- Ask for a care needs assessment
- Phone: 0300 500 80 80
- Contact adult social care online
- Support for carers
- Paying for care: Nottinghamshire County Council
Checked on the council's website, November 2026.
Common questions
- Does The Sycamores and The Poplars provide nursing care?
- Yes. The Care Quality Commission lists The Sycamores and The Poplars as a care home with nursing.
- How many beds does The Sycamores and The Poplars have?
- The Care Quality Commission's register lists 72 beds at The Sycamores and The Poplars.
- When was The Sycamores and The Poplars last inspected?
- The Care Quality Commission's latest rating for The Sycamores and The Poplars was published on 21 July 2026.
- Who runs The Sycamores and The Poplars?
- The Sycamores and The Poplars is run by Lentulus Properties Limited. It runs 6 services in England, 2 of them in the East Midlands.
- What is The Sycamores and The Poplars's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 21 July 2026.
Contact
- Phone
- 01623 542860
- Address
- High Street, Warsop, Mansfield, NG20 0AA Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: 23 Church Street (Good, 0.2 miles away) and The Oaklands (Outstanding, 0.5 miles away).
Nearest care homes:
- G 23 Church Street Good, 0.2 miles away
- O The Oaklands Outstanding, 0.5 miles away
- G The Woodlands Care Home Good, 1 mile away
- G Cherry Tree House Good, 2.3 miles away
- G Pines Good, 2.3 miles away