Ashley Lodge Care Home
- Care home
- 77 beds
- Nursing care
- Dementia care
- Registered since 2024
- Ashley, Hampshire, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
First rated Good in 2016, most recently Good in March 2026.
8 months
since the latest rating was published.
336 of 420
rated care homes in Hampshire are rated Good, like this one.
Ashley Lodge Care Home: inspection record
Rated Good in March 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Summerwood Good, 0.2 miles away
- G Little Orchard Good, 0.5 miles away
- – Ashley Arnewood Manor Not yet rated, 0.6 miles away
- O Oakside Outstanding, 0.6 miles away
- G Mornington Court Good, 0.7 miles away
What inspectors found
From the Care Quality Commission's assessment published 2 March 2026 (assessment visit 20 November 2025). Quoted under the Open Government Licence.
Date of inspection: 06 and 07 January 2026. Ashley Lodge Care Home provides accommodation with personal care for up to 77 people. Accommodation is arranged over 2 floors with stair and lift access. At the time of this inspection there were 52 people using the service. Our inspection was prompted by concerns received about the safety of care being delivered. We reviewed all the quality statements and found no concerns about people’s safety.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
Quality assurance processes were in place to monitor all aspects of the service; systems and processes were effective and there was a focus on driving improvement in service delivery. Incidents and accidents were reported, investigated and lessons learned formally shared with staff.
Safety checks had been carried out for the premises and equipment being used. Fire risks to people were assessed. Risk assessments had been completed and overall, care plans informed staff how to keep people safe from harm. Although some care plans lacked detail, staff we spoke with had a good understanding of people’s needs and knew them well.
The service was clean, and we observed staff following infection prevention and control guidelines. People had enough to eat and drink to stay healthy. Staff were working with all agencies involved in people’s care. Staff told us there was an open culture and they felt valued and respected by the management team. They referred to the registered manager as “lovely and helpful,” “very good” and “just brilliant.” They spoke positively about the changes being implemented by the new provider and told us they felt valued and listened to.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this newly registered service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Jessica Rolfe
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Memory Lane (New Milton) Ltd
- Ownership type
- Organisation
- Companies House number
- 14957748 (opens Companies House)
Getting help from Hampshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hampshire County Council
- Ask for a care needs assessment
- Phone: 0300 555 1386, Monday, Wednesday and Thursday 8.30am to 5pm, Tuesday 9.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Hampshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Ashley Lodge Care Home provide nursing care?
- Yes. The Care Quality Commission lists Ashley Lodge Care Home as a care home with nursing.
- How many beds does Ashley Lodge Care Home have?
- The Care Quality Commission's register lists 77 beds at Ashley Lodge Care Home.
- When was Ashley Lodge Care Home last inspected?
- The Care Quality Commission's latest rating for Ashley Lodge Care Home was published on 2 March 2026.
- Who runs Ashley Lodge Care Home?
- Ashley Lodge Care Home is run by Memory Lane (New Milton) Ltd.
- What is Ashley Lodge Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 2 March 2026.
Contact
- Phone
- 01425 611334
- Address
- Golden Hill, Ashley Lane, New Milton, BH25 5AH Map (opens Google Maps)
Compare nearby
- G Summerwood Good, 0.2 miles away
- G Little Orchard Good, 0.5 miles away
- – Ashley Arnewood Manor Not yet rated, 0.6 miles away
- O Oakside Outstanding, 0.6 miles away
- G Mornington Court Good, 0.7 miles away