Summerwood

We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right Support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.

The service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture. Right support: • Model of care and setting maximises people's choice, control and independence. For example, support is flexible so people are able to choose activities and go out when they want to. People are encouraged to be as independent as possible to develop life skills and confidence. Right care: • Care is person-centred and promotes people's dignity, privacy and human rights. For example, the provider meets the requirements of the Mental Capacity Act 2005 so appropriate assessments and best interest decisions are made on people's behalf. Staff advocate for people to ensure they are not discriminated against and their human rights are protected. Right culture: • Ethos, values, attitudes and behaviours of leaders and care staff ensure people using services lead confident, inclusive and empowered lives. Putting people at the heart of their support is embedded within the ethos of the home. Support workers empower people so they can feel confident and included.

Staff understood their responsibilities under safeguarding and whistle blowing, to identify and report any concerns of abuse or suspected abuse. People's individual risks associated with the health conditions, such as seizures, were assessed and measures were in place to mitigate these. Medicines were managed safely.

Staff received regular training and assessment to ensure they had the skills and knowledge to support people and their specific needs. Health and care professionals told us staff had engaged with training sessions they had delivered to help one person with their communication. Regular supervision sessions

ensured staff had formal opportunities for on-going support and guidance.

The provider had systems in place to monitor the quality and safety of the service. We found some issues during the inspection which meant these systems were not always sufficiently robust. The registered manager took action to address these promptly. Staff told us they were very happy working at Summerwood and felt supported by the management team.