Moti Willow
- Care home
- 10 beds
- No nursing
- Registered since 2015
- Hertfordshire, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
First rated Requires improvement in 2016, most recently Good in January 2020.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
153 of 210
rated care homes in Hertfordshire are rated Good, like this one.
Moti Willow: inspection record
Rated Good in January 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Wilton House Residential and Nursing Home Requires improvement, 1.6 miles away
- G Wilton Lodge Residential Home Good, 1.6 miles away
- – Meadowhill Care Home Not yet rated, 2 miles away
- RI The Mead Requires improvement, 2 miles away
- O Villa Scalabrini Outstanding, 2 miles away
About the service
From the Care Quality Commission's inspection report published 22 January 2020. Quoted under the Open Government Licence.
Moti Willow is a residential care home providing accommodation and personal care to nine people with mental health needs. The service can support up to 10 people.
What inspectors found
People were supported to lead their own lives within a safe, kind and enabling environment. People's medicines were managed safely and those able to manage their own medicines were supported to do so. There were policies and procedures in place to help protect people from harm and staff had a good knowledge of safeguarding processes.
Read the rest of CQC's summary
People's needs were fully assessed, and their support plans regularly reviewed and updated. This included the assessment and management of risks to people's health, safety and wellbeing. People were supported to access a range of health and social care services and input from relevant professionals was included in support plans.
People were supported by caring, friendly staff who knew their needs well. Staff felt supported in their roles and were well trained. There were sufficient numbers of staff to meet people's needs and safe recruitment processes were followed.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
There were systems in place to monitor the quality and effectiveness of the service being delivered. An improvement plan had been developed from quality assurance checks, audits and feedback received about the service from a variety of sources. The registered manager kept up to date with guidance and, along with the provider, placed a strong emphasis on individual learning and development.
The ethos of the service was promoting recovery, inclusivity and independence. Strong partnerships had been made with local community services and health practitioners to ensure good outcomes for people.
Questions to ask when you visit
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Nyasha Murahwa
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Mental Health, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 22 January 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Maison Moti Limited
- Ownership type
- Organisation
- Companies House number
- 03272255 (opens Companies House)
Maison Moti Limited runs 3 services in England, 1 of them in the East of England. 2 are rated Good or Outstanding and 1 has no rating yet.
Other services run by Maison Moti Limited
- G Maison Moti Care Home Good. Care home, Enfield, London
- – Maison Moti Head Office Not yet rated. Home care, Enfield, London
Getting help from Hertfordshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hertfordshire County Council
- Ask for a care needs assessment
- Phone: 0300 123 4042, Monday to Friday, 8.30am to 5.30pm (closed weekends and public holidays)
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Moti Willow provide nursing care?
- No. The Care Quality Commission lists Moti Willow as a care home without nursing.
- How many beds does Moti Willow have?
- The Care Quality Commission's register lists 10 beds at Moti Willow.
- When was Moti Willow last inspected?
- The Care Quality Commission's latest rating for Moti Willow was published on 22 January 2020.
- Who runs Moti Willow?
- Moti Willow is run by Maison Moti Limited. It runs 3 services in England, 1 of them in the East of England.
- What is Moti Willow's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 22 January 2020.
Contact
- Phone
- 01923 857460
- Address
- 1 Watling Street, Radlett, WD7 7NG Map (opens Google Maps)
Compare nearby
- RI Wilton House Residential and Nursing Home Requires improvement, 1.6 miles away
- G Wilton Lodge Residential Home Good, 1.6 miles away
- – Meadowhill Care Home Not yet rated, 2 miles away
- RI The Mead Requires improvement, 2 miles away
- O Villa Scalabrini Outstanding, 2 miles away