The Westbury Care Home
- Care home
- 51 beds
- Nursing care
- Dementia care
- Registered since 2024
- Westbury, Wiltshire, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2017.
2 months
since the latest rating was published.
133 of 151
rated care homes in Wiltshire are rated Good, like this one.
The Westbury Care Home: inspection record
Rated Good in August 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Wellhead Lane Good, 0.1 miles away
- G Westbury Court Care Home Good, 0.4 miles away
- G OSJCT Watersmead Good, 0.5 miles away
- RI Westbury Lodge Requires improvement, 1.1 miles away
- G Starbrook Good, 2.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 4 August 2026 (assessment visit 11 June 2026). Quoted under the Open Government Licence.
Date of assessment 19 and 30 June 2026.The service is a care home providing support for adults of all ages, people with dementia, physical disabilities, sensory impairments and mental health conditions.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
The home was being managed safely and in a way that ensured people were involved in their care and support. Care assessments were detailed and written in a person-centred way.
There were good governance systems in place which enabled the registered manager and the provider to have oversight of the service to identify issues and to plan improvements.
Staff were being recruited safely and in line with current best practice. There was an established staff team who knew people well. Staff attended regular training courses and had all completed the mandatory level 1 training relating to autistic people and people with a learning disability.
Staff were receiving regular supervisions and were able to attend staff meetings.
Staff worked well with other professionals and knew who to contact if they needed specialist support for people.
Some areas of the heating system needed repair. We found radiator thermostatic controllers were stuck and some radiators were rusting. The provider had identified these issues and discussed their plan to make the necessary changes to the heating system.
Medicines were not always being managed safely. These issues were addressed by leaders at the time of the inspection.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this newly registered service. This key question has been rated Good: This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this newly registered service. This key question has been rated Good: This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this newly registered service. This key question has been rated
Good: This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this newly registered service. This key question has been rated Good: This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this newly registered service. This key question has been rated Good: This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Thresiamma Chacko
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Welford Healthcare STH LimitedBrand: Welford Healthcare
- Ownership type
- Organisation
- Companies House number
- 13693721 (opens Companies House)
Welford Healthcare STH Limited runs 3 services, all in the South West. 3 are rated Good or Outstanding.
Other services run by Welford Healthcare STH Limited
- G Oake Meadows Care Home Good. Care home with nursing, Somerset
- G Stanshawes Care Home Good. Care home with nursing, South Gloucestershire
Getting help from Wiltshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Wiltshire Council
- Ask for a care needs assessment
- Phone: 0300 456 0111, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4pm
- Contact adult social care online
- Support for carers
- Paying for care: Wiltshire Council
Checked on the council's website, November 2026.
Common questions
- Does The Westbury Care Home provide nursing care?
- Yes. The Care Quality Commission lists The Westbury Care Home as a care home with nursing.
- How many beds does The Westbury Care Home have?
- The Care Quality Commission's register lists 51 beds at The Westbury Care Home.
- When was The Westbury Care Home last inspected?
- The Care Quality Commission's latest rating for The Westbury Care Home was published on 4 August 2026.
- Who runs The Westbury Care Home?
- The Westbury Care Home is run by Welford Healthcare STH Limited. It runs 3 services, all in the South West.
- What is The Westbury Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 4 August 2026.
Contact
- Address
- 86 Warminster Road, Westbury, BA13 3PR Map (opens Google Maps)
Compare nearby
- G Wellhead Lane Good, 0.1 miles away
- G Westbury Court Care Home Good, 0.4 miles away
- G OSJCT Watersmead Good, 0.5 miles away
- RI Westbury Lodge Requires improvement, 1.1 miles away
- G Starbrook Good, 2.1 miles away