Seventrees Care Home
- Care home
- 8 beds
- No nursing
- Registered since 2024
- Fawley, Hampshire, South East
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection moved it down from Good to Requires improvement.
4 months
since the latest rating was published.
59 of 420
rated care homes in Hampshire are rated Requires improvement, like this one.
Seventrees Care Home: inspection record
Rated Requires improvement in July 2026, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Dryad Spinney (Good, 1 mile away) and Badgers Holt Residential Care Home (Good, 2.6 miles away).
Nearest care homes:
- RI Ashlett Dale Rest Home Requires improvement, 1 mile away
- G Dryad Spinney Good, 1 mile away
- RI Sundial Cottage Rest Home Ltd Requires improvement, 1.3 miles away
- – Lime Kiln House Not yet rated, 1.5 miles away
- G Badgers Holt Residential Care Home Good, 2.6 miles away
What inspectors found
From the Care Quality Commission's assessment published 1 July 2026 (assessment visit 18 December 2025). Quoted under the Open Government Licence.
Date of assessment: 26 January to 10 February 2026. The reason for this assessment was because there was a new provider for this service who had not yet been assessed.
- Safe No rating
- Effective Good
- Caring No rating
- Responsive No rating
- Well-led No rating
Read the rest of CQC's summary
We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
We found improvements were needed in some aspects of the service for people’s safety. These included, managing risks with the environment, providing people with meaningful and stimulating activities, and governance.
Risks to the environment had not always been identified and assessed. Where risks had been identified, action had not always been taken to taken to reduce the risk to people. These included fire, legionella and other environmental risks associated with the service.
Following a provider led organisational restructure, there was no registered manager at the service. Management oversight systems had not been used effectively to assess, monitor and improve the safety of the service, and had not identified the shortfalls we found during the inspection.
However, the provider was open and responsive to concerns and took some action to reduce risks.
There was a consistent staff team who knew people well, treated them with dignity and respect, and worked effectively with other services so people had the healthcare and support they needed.
During our assessment, we found 3 breaches of regulations in relation to person centred care, safe care and treatment, and governance.
We have asked the provider for an action plan in response to 3 of the concerns found at this assessment.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this newly registered service. This key question has been rated requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
The service was in breach of legal regulation in relation to safe care and treatment at the service.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
No rating
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this newly registered service. This key question has been rated requires improvement. This meant people did not always feel well-supported, cared for or treated with dignity and respect.
The service was in breach of legal regulation in relation to person centred care at the service.
-
Responsive
No rating
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this newly registered service. This key question has been rated requires improvement. This meant people’s needs were not always met.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this newly registered service. This key question has been rated requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The service was in breach of legal regulation in relation to governance at the service.
Questions to ask when you visit
- Safe was rated Requires improvement on 1 July 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Caring was rated Requires improvement on 1 July 2026. Ask how staff protect dignity and how residents are involved in decisions about their care.
- Responsive was rated Requires improvement on 1 July 2026. Ask to see how care plans are kept up to date, how complaints are handled and what activities are on offer.
- Well-led was rated Requires improvement on 1 July 2026. Ask about changes in management and what has changed since the report.
Registration details
- Registered manager
- Joanna Arbuckle
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Sandbourne House Ltd
- Ownership type
- Organisation
- Companies House number
- 04071822 (opens Companies House)
Sandbourne House Ltd runs 2 services in England, 1 of them in the South East. 0 are rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Sandbourne House Ltd
- – The Pines Residential Care Home No overall rating. Care home, Bournemouth, Christchurch and Poole, South West
Getting help from Hampshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hampshire County Council
- Ask for a care needs assessment
- Phone: 0300 555 1386, Monday, Wednesday and Thursday 8.30am to 5pm, Tuesday 9.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Hampshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Seventrees Care Home provide nursing care?
- No. The Care Quality Commission lists Seventrees Care Home as a care home without nursing.
- How many beds does Seventrees Care Home have?
- The Care Quality Commission's register lists 8 beds at Seventrees Care Home.
- When was Seventrees Care Home last inspected?
- The Care Quality Commission's latest rating for Seventrees Care Home was published on 1 July 2026.
- Who runs Seventrees Care Home?
- Seventrees Care Home is run by Sandbourne House Ltd. It runs 2 services in England, 1 of them in the South East.
- What is Seventrees Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 1 July 2026.
Contact
- Phone
- 023 8017 6805
- Address
- Seven Trees, Blackfield Road, Fawley, Southampton, SO45 1EH Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Dryad Spinney (Good, 1 mile away) and Badgers Holt Residential Care Home (Good, 2.6 miles away).
Nearest care homes:
- RI Ashlett Dale Rest Home Requires improvement, 1 mile away
- G Dryad Spinney Good, 1 mile away
- RI Sundial Cottage Rest Home Ltd Requires improvement, 1.3 miles away
- – Lime Kiln House Not yet rated, 1.5 miles away
- G Badgers Holt Residential Care Home Good, 2.6 miles away