Aviary House

We found the following examples of good practice.

Staff reduced the risk of visitors from catching and spreading infection. Staff asked all visitors to show evidence of, or complete, a COVID-19 lateral flow test on arrival. Professional visitors to the service were also asked to provide they had been vaccinated against COVID-19. Visitors were requested to wear face masks whilst visiting the service and masks were available for visitors if required. Hand sanitiser was available throughout the service.

Staff had access to and wore Personal Protective Equipment (PPE) whilst in the service and delivering care. Staff had received ongoing training about the use of PPE (PPE) and Infection Prevention and Control (IPC) and regular observations were completed by the registered manager to ensure staff were following the correct procedures.

Arrangements were made that in the event of an outbreak of COVID-19 staff would work in cohorts with specific people to reduce the risk of spreading the infection throughout the service.

When people were admitted to the service, they were required to complete tests for COVID-19 prior to and following admission. There was a regular testing schedule for staff and people who lived at the service which followed current national guidance.

Staff had plentiful supplies of PPE which complied with current national guidance. Staff had received ongoing training about the use of PPE and infection prevention and control. Regular observations were completed by the registered manager to ensure staff were following the correct procedures.

The service was clean. Daily cleaning schedules were in place and the registered manager checked these were done to an acceptable standard. Regular "deep cleans" of the service were completed by an external organisation.

The five questions we ask about services and what we found