Cumberland Lodge
- Care home
- 15 beds
- No nursing
- Registered since 2024
- Southchurch, Southend-on-Sea, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2016.
8 months
since the latest rating was published.
67 of 76
rated care homes in Southend-on-Sea are rated Good, like this one.
Cumberland Lodge: inspection record
Rated Good in February 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Whittingham House Good, 0.4 miles away
- G Fernbrook House Good, 0.7 miles away
- G The Knoll Good, 0.8 miles away
- G Windermere Rest Home Good, 0.8 miles away
- G Boscombe Lodge Nursing Home Good, 0.8 miles away
What inspectors found
From the Care Quality Commission's assessment published 24 February 2026 (assessment visit 28 January 2026). Quoted under the Open Government Licence.
Date of assessment: 9 February until 16 February 2026.
Cumberland Lodge is a care home registered to accommodate up to 15 people who may have mental health issues who require nursing or personal care. The service does not provide nursing care. There were 14 people living at the service at the time of assessment. The accommodation for people was over 2 floors and an additional annex with access to a large garden and easy access to the local community.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
This is the first inspection since a new provider has taken over the service
Care and treatment was planned and delivered in a way which was intended to ensure people's safety and welfare. There were enough staff who had received appropriate training to meet people’s needs. People were cared for by staff who had been recruited and employed after appropriate checks had been completed. Staff worked well with health care professionals to support people’s mental and physical well-being. People were supported to take their medicines by staff who had the correct skills to support them. Staff supported people to engage in their local community with activities they enjoyed.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The registered manager had systems in place to provide good oversight and governance at the service.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. This the first assessment since a new provider has taken over the service. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. This the first assessment since a new provider has taken over the service. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. This the first assessment since a new provider has taken over the service. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. This the first assessment since a new provider has taken over the service. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. This the first assessment since a new provider has taken over the service. At this assessment the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Megan Wheal
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Mental Health, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Shine Partnerships Ltd
- Ownership type
- Organisation
- Companies House number
- 05331354 (opens Companies House)
Shine Partnerships Ltd runs 2 services in England, 1 of them in the East of England. 1 is rated Good or Outstanding and 1 has no rating yet.
Other services run by Shine Partnerships Ltd
- – Shine Partnerships No overall rating. Home care, Barnet, London
Getting help from Southend-on-Sea City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Southend-on-Sea City Council
- Ask for a care needs assessment
- Phone: 01702 215008 (choose option 5, then option 1)
- Support for carers
- Paying for care: Southend-on-Sea City Council
Checked on the council's website, November 2026.
Common questions
- Does Cumberland Lodge provide nursing care?
- No. The Care Quality Commission lists Cumberland Lodge as a care home without nursing.
- How many beds does Cumberland Lodge have?
- The Care Quality Commission's register lists 15 beds at Cumberland Lodge.
- When was Cumberland Lodge last inspected?
- The Care Quality Commission's latest rating for Cumberland Lodge was published on 24 February 2026.
- Who runs Cumberland Lodge?
- Cumberland Lodge is run by Shine Partnerships Ltd. It runs 2 services in England, 1 of them in the East of England.
- What is Cumberland Lodge's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 24 February 2026.
Contact
- Phone
- 01702 602361
- Address
- 22 Cumberland Lodge, Southend-on-sea, SS2 4LF Map (opens Google Maps)
Compare nearby
- G Whittingham House Good, 0.4 miles away
- G Fernbrook House Good, 0.7 miles away
- G The Knoll Good, 0.8 miles away
- G Windermere Rest Home Good, 0.8 miles away
- G Boscombe Lodge Nursing Home Good, 0.8 miles away