Rated Care Homes

Cross Heath Grove

RI

Requires improvement

Rated on

Rating from the Care Quality Commission.

At a glance

  • 4 ratings

    Its last inspection moved it down from Good to Requires improvement.

  • This month

    The latest rating was published.

  • 29 of 138

    rated care homes in Leeds are rated Requires improvement, like this one.

Cross Heath Grove: inspection record

Care home, 5 beds, Leeds

Rated Requires improvement in October 2026, down from Good.

Cross Heath Grove: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

Nearest rated Good or Outstanding: Sunnyview House (Good, 0.3 miles away) and Fairfax Road (Good, 0.6 miles away).

Nearest care homes:

  1. –
    Hillside Court Not yet rated, 0.3 miles away
  2. G
    Sunnyview House Good, 0.3 miles away
  3. G
    Fairfax Road Good, 0.6 miles away
  4. G
    RecoveryHub@SouthLeeds Good, 0.7 miles away
  5. G
    Simon Marks Court Good, 1 mile away

See all care homes in Leeds

See all care homes in Beeston

What inspectors found

From the Care Quality Commission's assessment published 14 October 2026 (assessment visit 6 July 2026). Quoted under the Open Government Licence.

Date of Assessment: 13 and 15 July 2026. Cross Heath Grove is a residential care home providing respite care to people with learning disabilities and autistic people. At the time of our assessment, there were 8 people using the service.

  • Safe No rating
  • Effective No rating
  • Caring Good
  • Responsive No rating
  • Well-led No rating
Read the rest of CQC's summary

This was a planned assessment due to the length of time since our last visit to the service. We reviewed all quality statements. We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. We found the principles of this guidance was not always achieved. During our assessment, we identified concerns about how people’s medicines and risks to people’s care were managed, the provider’s compliance with the requirements of the Mental Capacity Act, and the management of the service. We found the provider was in breach of regulations relating to safe care and treatment and governance.

People did not always receive safe care. Medicines were not always managed safely and improvements were required to how risks to people's care were managed, including risks linked to the use of equipment to lift and move people.

Records did not demonstrate that some restrictions, including night-time monitoring devices, had been assessed as necessary, were proportionate and in people’s best interests.

Audits and management oversight had not been effective in identifying and resolving concerns identified during this assessment. Management arrangements were not always effective. Leaders were approachable, responded positively to feedback and introduced changes when concerns were identified.

People were treated with kindness and were involved in activities they enjoyed.

We have asked the provider for an action plan in response to the concerns found at this assessment.

  1. Safe

    No rating

    Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.

    The service was in breach of legal regulations in relation to people’s safe care and treatment, the ways people’s medicines were managed safely and governance at the service.

  2. Effective

    No rating

    Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

    At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant the effectiveness of people’s care, treatment and support did not always achieve good outcomes or was inconsistent.

  3. Caring

    Good

    Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.

    At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.

  4. Responsive

    No rating

    Responsive – this means we looked for evidence that the provider met people’s needs.

    At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant people’s needs were not always met.

    The service was in breach of legal regulations in relation governance at the service.

  5. Well-led

    No rating

    Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.

    At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.

    The service was in breach of legal regulations in relation governance at the service.

Questions to ask when you visit

  1. Safe was rated Requires improvement on 14 October 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
  2. Effective was rated Requires improvement on 14 October 2026. Ask about staff training and how health appointments are arranged.
  3. Responsive was rated Requires improvement on 14 October 2026. Ask to see how care plans are kept up to date, how complaints are handled and what activities are on offer.
  4. Well-led was rated Requires improvement on 14 October 2026. Ask about changes in management and what has changed since the report.

Registration details

Registered manager
Kathryn Pickthorne
Registered with the CQC since
What it provides
Care home service without nursing
Who it supports
Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

3 inspection reports, latest 15 January 2020. Latest assessment published 14 October 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
RS007062 (opens Companies House)

Aspire Community Benefit Society Limited runs 8 services, all in Yorkshire and the Humber. 4 are rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 3 have no rating yet.

Other services run by Aspire Community Benefit Society Limited

  1. G
    Aspire Hub 4 Good. Home care, Leeds
  2. G
    Farfield Drive Good. Care home, Leeds
  3. G
    Raynel Drive Good. Care home, Leeds
  4. G
    Scott Hall Grove Good. Care home, Leeds

See all 8 services run by Aspire Community Benefit Society Limited

Getting help from Leeds City Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Cross Heath Grove provide nursing care?
No. The Care Quality Commission lists Cross Heath Grove as a care home without nursing.
How many beds does Cross Heath Grove have?
The Care Quality Commission's register lists 5 beds at Cross Heath Grove.
When was Cross Heath Grove last inspected?
The Care Quality Commission's latest rating for Cross Heath Grove was published on 14 October 2026.
Who runs Cross Heath Grove?
Cross Heath Grove is run by Aspire Community Benefit Society Limited. It runs 8 services, all in Yorkshire and the Humber.
What is Cross Heath Grove's CQC rating?
Its overall rating from the Care Quality Commission is Requires improvement, published on 14 October 2026.

Contact

Address
2 Cross Heath Grove, Leeds, LS11 8UQ Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

Nearest rated Good or Outstanding: Sunnyview House (Good, 0.3 miles away) and Fairfax Road (Good, 0.6 miles away).

Nearest care homes:

  1. –
    Hillside Court Not yet rated, 0.3 miles away
  2. G
    Sunnyview House Good, 0.3 miles away
  3. G
    Fairfax Road Good, 0.6 miles away
  4. G
    RecoveryHub@SouthLeeds Good, 0.7 miles away
  5. G
    Simon Marks Court Good, 1 mile away

See all care homes in Leeds

See all care homes in Beeston