Parkfield House Nursing Home
Care home with nursing, Hillingdon, 44 beds
Good
Rated on
Rating from the Care Quality Commission.
Rated Good in May 2026 under the previous provider, Halton Services Limited.
Parkfield House Nursing Home: inspection record
Rated Good in May 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 6 times since 2015. Rated Requires improvement in 2015, then Good in 2016, 2019 and May 2026.
The latest rating was published 5 months ago. The provider changed in 2025; earlier ratings were given under the previous provider.
How it compares locally
- One of 38 Good care homes in Hillingdon, out of 42 with a rating.
- Larger than 7 in 10 care homes in Hillingdon.
What inspectors found
From the Care Quality Commission's assessment published 5 May 2026 (assessment visit 2 March 2026). Quoted under the Open Government Licence.
Date of assessment: 16 to 21 April 2026.
Parkfield House Nursing home is a care home with nursing for up to 44 older people.
Read the full summary
This care home is run by 2 companies.These 2 companies have a dual registration and are jointly responsible for the services at the home.
Ventas UK Opco Limited were registered as 1 of the companies on 15 April 2025. This part of the care home’s registration had not previously been rated.
The last rating for this service managed by the other company was requires improvement (Published 20 March 2025) when we identified breaches of legal regulations relating to person-centred care, dignity and respect, safe care and treatment and good governance. At this assessment, we found the provider had made improvements to the service and was no longer breaching legal regulations.
People were cared for in a safe, clean and well-maintained environment. Risks to people’s safety were assessed and planned for. There were systems to learn when things went wrong and improve the service following incidents, accidents and safeguarding concerns. People received their medicines safely and as prescribed.
There were enough staff to care for people and to keep them safe. Staff undertook a range of training. They had the information and support they needed to understand their roles and responsibilities. Staff felt well supported and enjoyed working at the service.
The provider assessed and planned for people’s care needs. Staff monitored people’s wellbeing and took appropriate action when they identified concerns. Staff worked closely with other healthcare professionals to ensure people could access the services they needed.
People consented to their care and were able to make choices. Staff were kind and treated people well. People were supported to remain independent when they were able to, and this was safe for them.
There were effective systems for monitoring and improving the service. These included responding to people’s feedback and sharing information with them. Staff communicated well with each other and with managers. There was a positive and inclusive culture where people received person-centred care.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This was the first assessment of the service registered with this registered provider. We have rated this key question good.
This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This was the first assessment of the service registered with this registered provider. We have rated this key question good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This was the first assessment of the service registered with this registered provider. We have rated this key question good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This was the first assessment of the service registered with this registered provider. We have rated this key question good.
This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This was the first assessment of the service registered with this registered provider. We have rated this key question good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask what the new provider has changed since taking over.
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Contact and registration details
| Address | Charville Lane West, Uxbridge, UB10 0BY |
|---|---|
| Neighbourhood | Hillingdon town, Hillingdon |
| Phone | 01895 811199 |
| Registered manager | Glendeen Quow |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Ventas UK Opco LimitedBrand: Ventas |
|---|---|
| Ownership type | Organisation |
| Companies House number | 16135129 (opens Companies House) |
| Previous provider |
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Ventas UK Opco Limited runs 5 services in London. 2 are rated Good or Outstanding and 3 have no rating yet.
Other services run by Ventas UK Opco Limited
- G Heathlands Care Home Care home with nursing, Waltham ForestGood
- – Hampton Care Home Care home with nursing, Richmond upon ThamesNot yet rated
- – Maples Care Home Care home with nursing, BexleyNot yet rated
- – Willows Care Home Care home with nursing, HaveringNot yet rated
Nearest alternatives
- – Vine Lodge Care home, 0.4 miles awayNot yet rated
- G Heathfield House Care home, 0.4 miles awayGood
- G Colham Road Care home, 0.5 miles awayGood
- – Fernacre Manor Care home with nursing, 0.6 miles awayNot yet rated
- G Alvina Lodge Care home, 0.6 miles awayGood
Getting help from London Borough of Hillingdon
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Hillingdon
- Ask for a care needs assessment
- Phone: 01895 556633, Monday to Friday, 9am to 5pm. Out-of-hours emergencies: 01895 250111
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Hillingdon
Checked on the council's website, November 2026.
Common questions
- Does Parkfield House Nursing Home provide nursing care?
- Yes. The Care Quality Commission lists Parkfield House Nursing Home as a care home with nursing.
- How many beds does Parkfield House Nursing Home have?
- The Care Quality Commission's register lists 44 beds at Parkfield House Nursing Home.
- When was Parkfield House Nursing Home last inspected?
- The Care Quality Commission's latest rating for Parkfield House Nursing Home was published on 5 May 2026.
- Who runs Parkfield House Nursing Home?
- Parkfield House Nursing Home is run by Ventas UK Opco Limited. It runs 5 services in London.
- What is Parkfield House Nursing Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 5 May 2026.