Alvina Lodge
Care home, Hillingdon, 5 beds
Good
Rated on
Rating from the Care Quality Commission.
Alvina Lodge: inspection record
Rated Good in March 2025, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2017. Rated Good in 2017, then Requires improvement in 2023, then Good in March 2025.
Its last inspection improved it from Requires improvement to Good. The latest rating was published 19 months ago.
How it compares locally
- One of 38 Good care homes in Hillingdon, out of 42 with a rating.
- Smaller than 9 in 10 care homes in Hillingdon.
What inspectors found
From the Care Quality Commission's assessment published 21 March 2025 (assessment visit 16 February 2025). Quoted under the Open Government Licence.
Alvina Lodge is a ‘care home’ without nursing for up to 5 adults with mental health needs. People in care homes receive accommodation and personal care as a single package under one contractual agreement. CQC regulates both the premises, and the care provided. Both were looked at during this assessment.
Date of assessment: 11 March 2025
Read the full summary
This assessment was conducted based on our last rating of the service which was requires improvement (published 4 May 2023). During our previous visit, we found improvements needed to be made to staff support and the environment. At this assessment, we found the provider had made the necessary improvements and the service is now rated good.
Whilst the building was safely maintained, we found fire safety arrangements had not always been updated or reviewed following changes in people’s needs. There had also been some safety issues identified through fire drill evacuations which had not been addressed at the time of the assessment. We discussed these with the registered manager, and they agreed to make sure the systems and processes were reviewed to ensure safety of people and compliance with best practice. We were assured by the actions they agreed to take.
People received safe care and treatment which met their needs and reflected their preferences. The staff worked closely with other professionals to monitor and meet these needs. People were able to make decisions about their care. Staff were well supported and appropriately trained. The provider had effective systems of governance to help them monitor and improve quality.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. The last rating for this service was good. At this assessment, the rating remained good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. The last rating for this service was requires improvement. At this assessment, the rating changed to good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect. The last rating for this service was good. At this assessment, the rating remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the service met people’s needs. The last rating for this service was good. At this assessment, the rating remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. The last rating for this service was requires improvement. At this assessment, the rating changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 22 Hoppner Road, Hayes, UB4 8PY |
|---|---|
| Neighbourhood | Hillingdon town, Hillingdon |
| Phone | 020 8581 5760 |
| Registered manager | Sudesh Bhunjun |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 3 inspection reports, latest 4 May 2023 (opens the Care Quality Commission website) Latest assessment published 21 March 2025; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Flying Angel Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 03363873 (opens Companies House) |
Nearest alternatives
- G Ryefield Court Care home, 0.4 miles awayGood
- G Heathfield House Care home, 0.6 miles awayGood
- G Parkfield House Nursing Home Care home with nursing, 0.6 miles awayGood
- G Kingsley Court Care Home Care home with nursing, 0.7 miles awayGood
- G Ashwood Care Centre Care home with nursing, 0.7 miles awayGood
Getting help from London Borough of Hillingdon
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Hillingdon
- Ask for a care needs assessment
- Phone: 01895 556633, Monday to Friday, 9am to 5pm. Out-of-hours emergencies: 01895 250111
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Hillingdon
Checked on the council's website, November 2026.
Common questions
- Does Alvina Lodge provide nursing care?
- No. The Care Quality Commission lists Alvina Lodge as a care home without nursing.
- How many beds does Alvina Lodge have?
- The Care Quality Commission's register lists 5 beds at Alvina Lodge.
- When was Alvina Lodge last inspected?
- The Care Quality Commission's latest rating for Alvina Lodge was published on 21 March 2025.
- Who runs Alvina Lodge?
- Alvina Lodge is run by Flying Angel Limited.
- What is Alvina Lodge's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 21 March 2025.