Oakleigh Lodge

Oakleigh Lodge is a residential care home that provides accommodation and personal care to 19 people who live with a learning disability, mental health needs or autistic spectrum disorder. Oakleigh Lodge accommodates 13 people in a main house and six people in adjoining flats. Everyone being supported at Oakleigh Lodge had access to the large garden and communal areas within the main house.

People felt safe and were supported by staff who knew how to protect people from avoidable harm. Risks to people's health and well-being had been identified, assessed and monitored to ensure people received safe care and treatment. People received their medication as prescribed. Staff were recruited safely, and processes checked the background of potential new staff. There were enough staff with the right expertise to meet people's needs. Staff received a thorough induction when they started working at the home, but training had not always been refreshed in line with the provider's expected timeframes. Despite this, people were supported by staff who knew them well. The home was clean, tidy and well maintained. There was a high level of compliance with good infection control practices. People and relatives told us staff were caring, kind and treated people with dignity and respect. Assessments were complete before people moved into the home which meant staff could be sure they could meet their individual needs. The service sought to apply the principles and values of Registering the Right Support and other best practice guidance despite its size. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence. People told us they were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People had identified goals they wished to achieve but there was limited information in care records about what staff could do to support people to achieve these goals. People made their own decisions about their care and were supported by staff who understood the