The Chase
Care home, Newham, 9 beds
Good
Rated on
Rating from the Care Quality Commission.
The Chase: inspection record
Rated Good in July 2023, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 4 times since 2015. Rated Good in 2015 and 2017, then Requires improvement in 2020, then Good in July 2023.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 3 years ago.
How it compares locally
- One of 18 Good care homes in Newham, out of 21 with a rating.
- About the middle for size in Newham.
About the service
From the Care Quality Commission's inspection report published 12 July 2023. Quoted under the Open Government Licence.
The Chase is a residential care home registered to provide accommodation and personal care support for up to 9 people with a learning disability and autistic people. At the time of the inspection 9 people were living at the home. The home was spacious and arranged over 2 floors. People were able to move around freely and enjoy a large communal space and garden.
What inspectors found
Right Support: People living at The Chase were kept safe. Care plans and risk assessments were effective in keeping people safe and reducing the risk of harm. People were supported to make choices and have staff provide explanations if they were unable to do something. The home met people's individual needs and provide sensory activities for people who needed them. Independence was encouraged as much as possible, and people enjoyed being able to help out in the kitchen. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Right Care: The care people received was from kind, compassionate and patient staff. People's privacy and dignity was protected, and staff did not discriminate against people at the home. Each person living at the home had an individual care plan detailing their preferences and how to clearly support them if in distress. Staff understood their safeguarding responsibilities and how to identify and report potential abuse. People were supported to make choices about what to eat and drink and were supported to eat culturally specific meals if they wished. Staff received training to support them in their role and could approach the registered manager for additional support.
Read the full summary
Right Culture: The atmosphere was welcoming and positive. Staff were observed to have time for each person living at The Chase. The care and treatment of people was a priority at the home to ensure they received good health outcomes. Quality monitoring took place to embed good practice and to check staff knew what was expected of them.
Questions to ask when you visit
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 165 Capel Road, Forest Gate, London, E7 0JT |
|---|---|
| Phone | 020 8478 7702 |
| Registered manager | Robert Steer |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 7 inspection reports, latest 12 July 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Roselock Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 03351848 (opens Companies House) |
Roselock Limited runs 4 services in London. 4 are rated Good or Outstanding.
Other services run by Roselock Limited
- G Broomhill Lodge Care home, RedbridgeGood
- G Maple House Care home, RedbridgeGood
- G The Old Registry Care home, RedbridgeGood
Nearest alternatives
- G Mornington Hall Care Home Care home with nursing, 0.3 miles awayGood
- G Phoenix House Care home, 0.7 miles awayGood
- G Sahara Gardens Care home, 0.9 miles awayGood
- G Sahara Lodge Care home, 0.9 miles awayGood
- RI Forest Lodge Care Home Care home with nursing, 1 mile awayRequires improvement
Getting help from London Borough of Newham
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Newham
- Ask for a care needs assessment
- Phone: 020 8430 2000, option 2, Monday to Thursday 9am to 5pm, Friday 9am to 4.45pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Newham
Checked on the council's website, November 2026.
Common questions
- Does The Chase provide nursing care?
- No. The Care Quality Commission lists The Chase as a care home without nursing.
- How many beds does The Chase have?
- The Care Quality Commission's register lists 9 beds at The Chase.
- When was The Chase last inspected?
- The Care Quality Commission's latest rating for The Chase was published on 12 July 2023.
- Who runs The Chase?
- The Chase is run by Roselock Limited. It runs 4 services in London.
- What is The Chase's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 12 July 2023.