Parklands Care Home

We found the following examples of good practice.

There were clear processes in place for visitors to the service. They were screened for Covid 19 symptoms and were required to wear appropriate personal protective equipment (PPE). This was made available to visitors on entrance.

Visiting was safely facilitated using the homes conservatory which had a separate entrance and exit. Families could visit by appointment and enhanced cleaning was carried out in between each visit. People had individual risk assessments and were supported to go out with family where possible.

The provider was meeting COVID-19 vaccination requirements for those who were not exempt and whole home testing was being carried out as per the best practice guidance.

Measures were in place to prevent people from spreading infection when admitting a person to the service from a health, social care service or community setting. The service was following the required testing and isolation periods (if required) for new residents.

Staff wore appropriate PPE to ensure people were protected as much as possible from the risk of cross infection. There was an adequate supply of PPE in stock including hand sanitisation which was available throughout the home. Staff had received training on how to put on and take off PPE safely and could describe how to do this.

The registered manager had an extensive COVID-19 policy in addition to their infection control procedures. The provider had effectively managed and implemented IPC measures and had not had anyone test positive for COVID-19 throughout the pandemic.

The five questions we ask about services and what we found