Heathfield Residential Home
- Care home
- 35 beds
- Nursing care
- Dementia care
- Registered since 2016
- Kent, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
6 ratings
Its last inspection improved it from Requires improvement to Good.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
332 of 445
rated care homes in Kent are rated Good, like this one.
Heathfield Residential Home: inspection record
Rated Good in March 2023, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Warren Lodge Care Home Good, 0.6 miles away
- G Ashlea House Good, 0.7 miles away
- RI Brabourne Care Centre Requires improvement, 0.8 miles away
- G Oaklands Good, 1 mile away
- G Ashminster House Good, 1 mile away
About the service
From the Care Quality Commission's inspection report published 4 March 2023. Quoted under the Open Government Licence.
Heathfield Residential Home is a residential care home providing accommodation and personal care to up to 35 older people in a large adapted building. At the time of our inspection there were 32 people using the service.
What inspectors found
People told us they felt safe living at the service. Potential risks to people's health and welfare had been assessed, there were risk assessments and guidance for staff in place to mitigate the risk. Accidents and incidents had been recorded and analysed to identify any patterns or trends and to assess if action taken had been effective. Checks had been completed on the environment and equipment people used to make sure people were as safe as possible.
Read the rest of CQC's summary
People were supported by staff who had been recruited safely. There were enough staff to meet people's needs, staff had received training appropriate to their role and received supervision to develop their practice. There were effective systems in place to monitor the quality of the service. Action had been taken when shortfalls had been identified.
Medicines were managed safely. People were referred to healthcare professionals when their needs changed, and staff followed the guidance provided. People were supported to express their end of life wishes, staff worked with healthcare professionals to support people at the end of their lives.
People were supported to eat and drink a balanced diet to stay as healthy as possible. People were supported to be as independent as possible. Staff supported people to take part in activities they enjoyed, spend time with their relatives and take trips out.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People were treated with kindness and compassion and encouraged to be as independent as possible.
There were systems in place to protect people from abuse and discrimination. People, relatives and staff were asked for their opinions of the service and action was taken to make improvements. Complaints were recorded and investigated. The registered manager had apologised when things had gone wrong.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Sadie Beerling
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 4 March 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Heathfield Healthcare LimitedBrand: RCB Healthcare
- Ownership type
- Organisation
- Companies House number
- 9645662 (opens Companies House)
Getting help from Kent County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Kent County Council
- Ask for a care needs assessment
- Phone: 03000 41 61 61, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Kent County Council
Checked on the council's website, November 2026.
Common questions
- Does Heathfield Residential Home provide nursing care?
- Yes. The Care Quality Commission lists Heathfield Residential Home as a care home with nursing.
- How many beds does Heathfield Residential Home have?
- The Care Quality Commission's register lists 35 beds at Heathfield Residential Home.
- When was Heathfield Residential Home last inspected?
- The Care Quality Commission's latest rating for Heathfield Residential Home was published on 4 March 2023.
- Who runs Heathfield Residential Home?
- Heathfield Residential Home is run by Heathfield Healthcare Limited.
- What is Heathfield Residential Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 4 March 2023.
Contact
- Phone
- 01233 610010
- Address
- Canterbury Road, Ashford, TN24 8QG Map (opens Google Maps)
Compare nearby
- G Warren Lodge Care Home Good, 0.6 miles away
- G Ashlea House Good, 0.7 miles away
- RI Brabourne Care Centre Requires improvement, 0.8 miles away
- G Oaklands Good, 1 mile away
- G Ashminster House Good, 1 mile away