Arbor House
- Care home
- 40 beds
- No nursing
- Dementia care
- Registered since 2015
- Evington, Leicester, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2016.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
71 of 90
rated care homes in Leicester are rated Good, like this one.
Arbor House: inspection record
Rated Good in September 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Spencefield Grange Good, 0.2 miles away
- G Goodwood Orchard Care Home Good, 0.3 miles away
- G Oakdale Care Limited Good, 0.5 miles away
- G Evington Grange Good, 0.5 miles away
- G Scraptoft Court Care Home Good, 0.6 miles away
About the service
From the Care Quality Commission's inspection report published 10 September 2022. Quoted under the Open Government Licence.
Arbor House is a residential care home providing accommodation and personal care for up to 40 people. The service provides support to older people and those living with dementia related needs, physical disabilities or end of life care. Accommodation is in one adapted building over two floors. At the time of our inspection there were 38 people using the service.
What inspectors found
People and their relatives felt the service was safe. People were cared for by staff who were trained to promote people's safety and understood safeguarding procedures. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Read the rest of CQC's summary
Risks to people's lives had been assessed and kept under review. Care plans were person centred and staff understood how to manage risks to people. Medicines were administered by trained staff, in a safe manner. Staff worked in partnership with health care professionals to promote good outcomes.
Safe staff recruitment processes were followed. Staff were trained in their roles. There were enough staff working within the service to keep people safe. Staff received feedback on their performance through regular supervisions.
Environmental risks were assessed, and the premises and equipment used to promote people's safety were clean and well maintained. Staff followed infection prevention control measures to ensure the risk of infection was managed.
Feedback received from people, relatives and staff about the registered manager was positive. All felt the service was well run and the registered manager was approachable and responsive.
Systems and processes to monitor the quality of the service were robust and action was taken when any problems were found. Lessons were learnt when things went wrong and changes were made to reduce further risk and improve the quality of care and support.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Gladys Donkor-Blanke
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 10 September 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Leicestershire County Care LimitedBrand: Johnson Care Ltd
- Ownership type
- Organisation
- Companies House number
- 07562264 (opens Companies House)
Leicestershire County Care Limited runs 12 services, all in the East Midlands. 9 are rated Good or Outstanding and 3 are rated Requires improvement or Inadequate.
Other services run by Leicestershire County Care Limited
- G Abbey House Good. Care home, Leicester
- G Cooper House Good. Care home, Leicester
- G Hadrian House Good. Care home, Leicestershire
- G Harvey House Good. Care home, Leicestershire
See all 12 services run by Leicestershire County Care Limited
Getting help from Leicester City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Leicester City Council
- Ask for a care needs assessment
- Phone: 0116 454 1004, 24 hours a day, 7 days a week
- Support for carers
- Paying for care: Leicester City Council
Checked on the council's website, November 2026.
Common questions
- Does Arbor House provide nursing care?
- No. The Care Quality Commission lists Arbor House as a care home without nursing.
- How many beds does Arbor House have?
- The Care Quality Commission's register lists 40 beds at Arbor House.
- When was Arbor House last inspected?
- The Care Quality Commission's latest rating for Arbor House was published on 10 September 2022.
- Who runs Arbor House?
- Arbor House is run by Leicestershire County Care Limited. It runs 12 services, all in the East Midlands.
- What is Arbor House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 10 September 2022.
Contact
- Phone
- 0116 273 9033
- Address
- High Street, Evington, Leicester, LE5 6SH Map (opens Google Maps)
Compare nearby
- G Spencefield Grange Good, 0.2 miles away
- G Goodwood Orchard Care Home Good, 0.3 miles away
- G Oakdale Care Limited Good, 0.5 miles away
- G Evington Grange Good, 0.5 miles away
- G Scraptoft Court Care Home Good, 0.6 miles away