Whiteoaks Rest Home
- Care home
- 38 beds
- No nursing
- Registered since 2015
- Fareham, Hampshire, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2017.
15 months
since the latest rating was published.
336 of 420
rated care homes in Hampshire are rated Good, like this one.
Whiteoaks Rest Home: inspection record
Rated Good in July 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Blackbrook House Care Home Good, 0.3 miles away
- G The Avenue Care Home Good, 0.3 miles away
- G Cordelia House Ltd Good, 0.6 miles away
- G Redlands Lane Good, 0.7 miles away
- G Highlands Road Good, 0.8 miles away
What inspectors found
From the Care Quality Commission's assessment published 7 July 2025 (assessment visit 7 May 2025). Quoted under the Open Government Licence.
We carried out this inspection from 14 May to 9 June 2025. The service is a residential care home providing support to older people. At the time of the inspection there were 31 people living in the home and 1 person in hospital.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
We found some concerns in relation to managing risk, safe and effective staffing, safe environments, medicines management and end of life planning. The provider’s systems and processes in place did not always identify the concerns we found on inspection and therefore failed to drive improvement. The provider was very responsive during the inspection and put new systems and processes in place to mitigate the risks to people.
The provider had a good learning culture and people could raise concerns. Managers investigated incidents thoroughly. People were protected and kept safe. Staff understood and managed risks. Managers made sure staff received training and regular support to maintain good-quality care.
People were treated with kindness and compassion. Staff protected their privacy and dignity. They treated them as individuals and supported their preferences. People had choice in their care and were encouraged to maintain relationships with family and friends. Staff responded to people in a timely way. The provider supported staff wellbeing.
People knew how to give feedback and were confident the provider took it seriously and acted on it. People received fair and equal care and treatment and were involved in planning their care.
Leaders and staff had a shared vision and culture based on listening, learning and trust. Leaders were visible, knowledgeable and supportive, helping staff develop in their roles. Staff felt supported to give feedback and were treated equally, free from bullying or harassment. Staff understood their roles and responsibilities.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. At our last assessment we rated this key question outstanding. At this assessment the rating has changed to good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question good. At this assessment the rating has remained good.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 13 March 2020. Latest assessment published 7 July 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 03709479 (opens Companies House)
Getting help from Hampshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hampshire County Council
- Ask for a care needs assessment
- Phone: 0300 555 1386, Monday, Wednesday and Thursday 8.30am to 5pm, Tuesday 9.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Hampshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Whiteoaks Rest Home provide nursing care?
- No. The Care Quality Commission lists Whiteoaks Rest Home as a care home without nursing.
- How many beds does Whiteoaks Rest Home have?
- The Care Quality Commission's register lists 38 beds at Whiteoaks Rest Home.
- When was Whiteoaks Rest Home last inspected?
- The Care Quality Commission's latest rating for Whiteoaks Rest Home was published on 7 July 2025.
- Who runs Whiteoaks Rest Home?
- Whiteoaks Rest Home is run by Heathview Management Company Limited.
- What is Whiteoaks Rest Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 7 July 2025.
Contact
- Phone
- 01329 232860
- Address
- 56-58 The Avenue, Fareham, PO14 1NZ Map (opens Google Maps)
Compare nearby
- G Blackbrook House Care Home Good, 0.3 miles away
- G The Avenue Care Home Good, 0.3 miles away
- G Cordelia House Ltd Good, 0.6 miles away
- G Redlands Lane Good, 0.7 miles away
- G Highlands Road Good, 0.8 miles away