Norway Lodge Nursing Home
- Care home
- 29 beds
- Nursing care
- Registered since 2025
- Prenton, Wirral, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Rated Good at every inspection since 2015.
6 months
since the latest rating was published.
72 of 101
rated care homes in Wirral are rated Good, like this one.
Norway Lodge Nursing Home: inspection record
Rated Good in April 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Acrefield House Not yet rated, 0.2 miles away
- G Potensial Limited - 23 Elm Road Good, 0.3 miles away
- RI Sylvan House Residential Home Requires improvement, 0.5 miles away
- G 1, 2 and 3 St Georges Gardens Good, 0.7 miles away
- RI Daleside Nursing Home Requires improvement, 0.8 miles away
What inspectors found
From the Care Quality Commission's assessment published 13 April 2026 (assessment visit 3 February 2026). Quoted under the Open Government Licence.
Date of Assessment: 11 February to 5 March 2026. We carried out a site visit to the home on 11 February 2026, with the remainder of the assessment being conducted offsite. The service is a care home with nursing and can accommodate up to 29 people. At the time of our assessment 22 people were living at the home. Our overall rating is good. We undertook this assessment due to the aged rating of the service. We carried out a comprehensive assessment and assessed all 34 quality statements from all the key questions - safe, effective, caring, responsive and well-led.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
People were kept safe from the risk of harm and abuse. Staff were knowledgeable about safeguarding and reported concerns promptly. Peoples’ care records were personalised and care was regularly assessed using best practice assessment tools, to help ensure support was relevant and current. Staff worked collaboratively with external professionals. Where people required referrals to health care professionals, this was completed in a timely way.
Staff had developed close relationships with the people they supported and understood their needs well. Staff supported people in a kind and dignified way. People had access to nutritious home cooked food and mealtimes were unrushed and relaxed, providing people with an opportunity to socialise.
The registered manager operated an open-door policy and was highly visible within the home. Feedback from people and relatives was encouraged and any concerns were taken seriously and addressed appropriately. Governance systems required strengthening in some areas, however, the registered manager acted with timeliness on our feedback, demonstrating their commitment to further enhance the high standards of care and support.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Deanna Holmes
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Platinum Homecare 4U Limited
- Ownership type
- Organisation
- Companies House number
- 12990350 (opens Companies House)
Platinum Homecare 4U Limited runs 2 services in England, 1 of them in the North West. 2 are rated Good or Outstanding.
Other services run by Platinum Homecare 4U Limited
- G Above and Beyond Home Care Good. Home care, Hertfordshire, East of England
Getting help from Wirral Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Wirral Borough Council
- Ask for a care needs assessment
- Phone: 0151 606 2006, Monday to Friday 9am to 5pm. Out-of-hours emergencies: 0151 677 6557
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Norway Lodge Nursing Home provide nursing care?
- Yes. The Care Quality Commission lists Norway Lodge Nursing Home as a care home with nursing.
- How many beds does Norway Lodge Nursing Home have?
- The Care Quality Commission's register lists 29 beds at Norway Lodge Nursing Home.
- When was Norway Lodge Nursing Home last inspected?
- The Care Quality Commission's latest rating for Norway Lodge Nursing Home was published on 13 April 2026.
- Who runs Norway Lodge Nursing Home?
- Norway Lodge Nursing Home is run by Platinum Homecare 4U Limited. It runs 2 services in England, 1 of them in the North West.
- What is Norway Lodge Nursing Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 13 April 2026.
Contact
- Phone
- 0151 608 8164
- Address
- 10-12 Reservoir Road, Wirral, Birkenhead, CH42 8LJ Map (opens Google Maps)
Compare nearby
- – Acrefield House Not yet rated, 0.2 miles away
- G Potensial Limited - 23 Elm Road Good, 0.3 miles away
- RI Sylvan House Residential Home Requires improvement, 0.5 miles away
- G 1, 2 and 3 St Georges Gardens Good, 0.7 miles away
- RI Daleside Nursing Home Requires improvement, 0.8 miles away