Maple Manor
- Care home
- 5 beds
- No nursing
- Registered since 2011
- Layer-de-la-Haye, Essex, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
Its last inspection improved it from Requires improvement to Good.
11 months
since the latest rating was published.
295 of 361
rated care homes in Essex are rated Good, like this one.
Maple Manor: inspection record
Rated Good in November 2025, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Maple Cottage Requires improvement, less than 0.1 miles away
- G Maple House Good, less than 0.1 miles away
- G Maple Lodge Good, less than 0.1 miles away
- G Maple View Good, less than 0.1 miles away
- – Care Givers Limited Not yet rated, 0.7 miles away
What inspectors found
From the Care Quality Commission's assessment published 19 November 2025 (assessment visit 10 September 2025). Quoted under the Open Government Licence.
Date of Assessment: 30 September 2025 to 24 October 2025. The service is a care home providing support to up to 5 people with a learning disability and autistic people. There were 5 people living at Maple Manor at the time of our assessment. We carried out this assessment to check for improvements since we last inspected.
An assessment has been undertaken of a specialist service that is used by autistic people or people with a learning disability. We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
Right support: The model of care and setting maximised people’s choice, control and independence. Staff carried out risk assessments to help support people to be safe, whilst still maintaining their independence. People were able to achieve their own ambitions and goals. Some improvements were required to ensure a consistently safe service, by mitigating potential risks. The registered manager acted on our feedback straight away.
Right care: Care was person-centred and promoted people’s dignity, privacy and human rights. Staff were kind and compassionate, and treated people in a warm and open way. The support provided was aligned with national best practice guidance for supporting people with a learning disability and or autistic people.
Right culture: Within the service itself, the ethos, values, attitudes and behaviours of leaders and care staff ensured people using services led confident, inclusive and empowered lives. We received positive feedback about the registered manager, and systems and processes were established to provide good oversight. However, the registered manager had been asked by the provider to support another location as well as Maple Manor. This meant management oversight and resources had been diverted from Maple Manor. This did not demonstrate the provider had a strategic and well planned approach to ensuring consistency and stability, directly impacting on direction and culture of the service.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
The service was previously in breach of the legal regulations in relation to safe care and treatment and governance. Improvements were found at this assessment and the service was no longer in breach of these regulations.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.
The service was previously in breach of the legal regulation in relation to safe care and treatment. Improvements were found at this assessment and the service was no longer in breach of this regulation.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The service was previously in breach of the legal regulation in relation to governance. Improvements were found at this assessment and the service was no longer in breach of this regulation.
Questions to ask when you visit
- Well-led was rated Requires improvement on 19 November 2025. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Chelsea Taylor
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 29 December 2023. Latest assessment published 19 November 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Maple Health UK Limited
- Ownership type
- Organisation
- Companies House number
- 06297169 (opens Companies House)
Maple Health UK Limited runs 5 services, all in the East of England. 4 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Maple Health UK Limited
- G Maple House Good. Care home, Essex
- G Maple Lodge Good. Care home, Essex
- G Maple View Good. Care home, Essex
- RI Maple Cottage Requires improvement. Care home, Essex
Getting help from Essex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Essex County Council
- Ask for a care needs assessment
- Phone: 0345 603 7630, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Essex County Council
Checked on the council's website, November 2026.
Common questions
- Does Maple Manor provide nursing care?
- No. The Care Quality Commission lists Maple Manor as a care home without nursing.
- How many beds does Maple Manor have?
- The Care Quality Commission's register lists 5 beds at Maple Manor.
- When was Maple Manor last inspected?
- The Care Quality Commission's latest rating for Maple Manor was published on 19 November 2025.
- Who runs Maple Manor?
- Maple Manor is run by Maple Health UK Limited. It runs 5 services, all in the East of England.
- What is Maple Manor's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 19 November 2025.
Contact
- Address
- 3 Amber Court, Berechurch Hall Road, Colchester, CO2 9GE Map (opens Google Maps)
Compare nearby
- RI Maple Cottage Requires improvement, less than 0.1 miles away
- G Maple House Good, less than 0.1 miles away
- G Maple Lodge Good, less than 0.1 miles away
- G Maple View Good, less than 0.1 miles away
- – Care Givers Limited Not yet rated, 0.7 miles away