Marika House
- Care home
- 7 beds
- No nursing
- Registered since 2011
- Hampshire, South East
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection moved it down from Good to Requires improvement.
12 months
since the latest rating was published.
59 of 420
rated care homes in Hampshire are rated Requires improvement, like this one.
Marika House: inspection record
Rated Requires improvement in October 2025, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Dunwood Manor Nursing Home (Good, 2.6 miles away) and Waverley Lodge Nursing Home (Good, 2.6 miles away).
Nearest care homes:
- RI Timaru Requires improvement, 2.5 miles away
- G Dunwood Manor Nursing Home Good, 2.6 miles away
- G Waverley Lodge Nursing Home Good, 2.6 miles away
- G Abbotswood Court Good, 3 miles away
- RI Durban House Requires improvement, 3.2 miles away
What inspectors found
From the Care Quality Commission's assessment published 6 October 2025 (assessment visit 1 August 2025). Quoted under the Open Government Licence.
We carried out this inspection from 19 August 2025 to 1 September 2025. The service is a residential care home providing support to people with a learning disability and autistic people. There were 7 people living in the home at the time of our inspection. We assessed this service due to receiving information of concern. We inspected 33 quality statements. This service had previously been rated good.
- Safe Good
- Effective No rating
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
We found 2 breaches of the legal regulations in relation to person centred care and governance.
People were not supported to eat healthily and were not always engaged in meaningful activities. The provider’s internal monitoring systems failed to identify all of the concerns we found during this inspection and robust action had therefore not been taken to make improvements. The registered manager and provider were motivated to improve the service and started addressing these shortfalls during the inspection.
Where risk to people had been identified staff understood how to keep people safe. People were supported to have choice and control in some areas, could give feedback on their care, and were supported by staff who knew them well and treated them with kindness and respect. Medicines were stored, documented, and administered safely.
Staff were recruited safely and received appropriate training and supervision. Staff were trained to raise and respond to safeguarding concerns both internally and to external agencies.
The service learned from incidents and action was taken to ensure improvements were made where needed. The service was not always well maintained, however, areas for improvement had been identified and actions to rectify this were in progress. A new registered manager was in post and the provider had started taking action prior to and during our inspection to make improvements.
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choice, independence, and good access to local communities which most people take for granted. We found people did not always receive care and support in accordance with the principles of this guidance.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment, the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
No rating
Effective – this means we looked for evidence that people’s care, treatment, and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question good. At this assessment, the rating has changed to requires improvement. This meant the effectiveness of people’s care, treatment and support did not always achieve good outcomes or was inconsistent.
The service was in breach of legal regulation in relation to person centred care.
-
Caring
Good
Caring – this means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity, and respect. At our last assessment we rated this key question good. At this assessment, the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the service met people’s needs. At our last assessment we rated this key question outstanding. At this assessment, the rating has changed to good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question good. At this assessment, the rating has changed to requires improvement. This meant the service management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The service was in breach of legal regulation in relation to good governance.
Questions to ask when you visit
- Effective was rated Requires improvement on 6 October 2025. Ask about staff training and how health appointments are arranged.
- Well-led was rated Requires improvement on 6 October 2025. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Lesley Anne Pennie
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 25 August 2017. Latest assessment published 6 October 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Liaise (South) LimitedBrand: Liaise
- Ownership type
- Organisation
- Companies House number
- 03044911 (opens Companies House)
Liaise (South) Limited runs 13 services, all in the South East. 10 are rated Good or Outstanding, 2 are rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Liaise (South) Limited
- O Sansa House Outstanding. Care home, Hampshire
- G 3 to 5 Kennet Way Good. Care home, Hampshire
- G Applelea Good. Care home, Hampshire
- G Baytrees Good. Care home, Hampshire
Getting help from Hampshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hampshire County Council
- Ask for a care needs assessment
- Phone: 0300 555 1386, Monday, Wednesday and Thursday 8.30am to 5pm, Tuesday 9.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Hampshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Marika House provide nursing care?
- No. The Care Quality Commission lists Marika House as a care home without nursing.
- How many beds does Marika House have?
- The Care Quality Commission's register lists 7 beds at Marika House.
- When was Marika House last inspected?
- The Care Quality Commission's latest rating for Marika House was published on 6 October 2025.
- Who runs Marika House?
- Marika House is run by Liaise (South) Limited. It runs 13 services, all in the South East.
- What is Marika House's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 6 October 2025.
Contact
- Phone
- 0845 094 9295
- Address
- Stoneymarsh, Michelmersh, Romsey, SO51 0LB Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Dunwood Manor Nursing Home (Good, 2.6 miles away) and Waverley Lodge Nursing Home (Good, 2.6 miles away).
Nearest care homes:
- RI Timaru Requires improvement, 2.5 miles away
- G Dunwood Manor Nursing Home Good, 2.6 miles away
- G Waverley Lodge Nursing Home Good, 2.6 miles away
- G Abbotswood Court Good, 3 miles away
- RI Durban House Requires improvement, 3.2 miles away